Heidi M. Rivera O'Neill
Land O' Lakes,FL
Summary
Dynamic and detail-oriented Accountant II with extensive experience at the City of Temple Terrace, excelling in grant administration and financial analysis. Proven track record in managing complex budgets and fostering collaborative relationships. Skilled in grant proposal writing and adept at problem-solving, driving successful funding outcomes for diverse projects. Motivated accountant proficient in ms office and accounting software. Bringing several years of hands-on experience managing payroll functions and maintaining accounts payables. Independent and self-motivated team player possessing outstanding mathematics and analytical abilities.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Accountant II - Grants Administrator
City of Temple Terrace
Temple Terrace, United States
01.2024 - Current
- Responsible for administering all local, state, and federal grants for the City of Temple Terrace
- Assisting other department duties related to debt, payroll, accounts payable, accounts receivable, fixed assets, journal entries, utility billing, the annual audit, and the annual budget
- Researches and identifies appropriate federal, state, and local grants
- Assists departments with the development of proposals and grant application submissions, which may include collecting and analyzing data, preparation of the application, and analysis of multiple funding alternatives
- Maintains all grant financial records
- Advises departments of available funding opportunities
- Develops reporting and analytical tools to manage available financial data on grant programs
- Assists fiscal agents with joint projects with the County; ensures accurate financial reporting of grants
- Works collaboratively with County Administration, department heads, and other key personnel in communicating acceptable uses of funds and analyzing requests and needs; notifies department or management of any projected variances
Associate Grants Administrator
IMO Dept
Tampa, United States
09.2023 - 01.2024
- Provide support to faculty submitting grant applications by coordinating all proposal preparation activities and performing award management activities for funded projects
- Assist research faculty and staff with the purchasing process, managing travel arrangements and reimbursing travel, making seminar and/or conference arrangements, creating service and consulting agreements, and maintaining calendars
- Maintains office supply inventory, interacts with vendors, or serves as unit contact for space, equipment, or facility issues
Accountant - Customer Account Specialist
Hillsborough County BOCC Water Resources
Tampa, United States
02.2014 - 09.2023
- Serves as a lead technician supervising and coordinating the processing and monitoring of financial transactions related to Public Utilities Department customer billings, payments, and accounts
- Audits analyzes and reconciles revenue and expenditure postings to the department's general ledger and balances daily account activity
- Reviews multiple accounting reports to determine if customer accounts require adjustment
- Process and prepare SW billing from beginning to end, including corrections, voids, and creating new transactions in CW, rebills, and Credit and Debit memos after extensive and accurate research
- In charge of all the accounting activity for the Solid Waste Division in Hillsborough County
- Act as AR collections agent and perform all duties related to Financial AR duties, in charge of creating new SW accounts and maintaining existing ones
- Prepares documents to be processed by gathering, sorting, organizing, and recording data, information, and documents
- Act as a Manager backup creating, processing, approving, and posting Journal Entries such as IOCs, IDs, and Dr's
- Supervise and train backup employees for SW
- In charge of creating, updating, and reviewing Business Processes and Procedures for the SW department
- Complete enrollments by analyzing and auditing documents, tapes, and transmissions; researching and resolving processing problems
- Audits analyzes and reconciles revenue and expenditure postings to the department's general ledger and balances daily account activity including accounts receivable, deposits, loans, PUCR, and customer refunds
- Receive walk-in customers to assist and resolve any Customer Service or Credit Management issues
- Take inbound/place outbound customer calls (CS or CM)
- Analyze and complete (daily) Deposit Increase Review Report (residential)
- Review on a daily, weekly, and monthly basis the Multi Premise Deposit Pilot Program for new customers
- Track and monitor any changes on the Multi Premise Deposit for existing customers
- Assist with Accounts Payable Transfers Report and Account Receivable aging accounts report
- Assist with the lien's requests, payoff, and releases; search on Property Appraiser and Clerk of the Circuit Court to have information about property owners
- Assist with Start/Stops for Commercial Accounts
- In charge of reviewing, analyze monitor and processing sewer plugs/replugs on the City of Tampa accounts
- Do complete research and analyze potential properties to start a lien per non-payment
- Offer payment plans, and payment arrangements and process payments over the phone with debit/credit cards and checks as well
- In charge of Account Receivable Report {aging over 90 days) and contacting customers due to collections
- In charge of Bankruptcy, Probates, Encumbrances, Affidavits for Tax Deed Sales, and monitor-control all documentation sent to the Court for record and/or releases
- Any other duties requested by Supervisors
Accounts Payable Clerk Accounts Receivable Clerk
Interstate General Properties
Carolina, Puerto Rico
03.2007 - 07.2008
- Audit aging report and select invoices to pay according to the budget
- Make payments to vendors and suppliers, utilities, mortgages loans, petty cash, refunds for security deposit and/or overpayments, IRS, etc
- Reception and other duties as per supervisor's request
- Responsible to receive and sort the mail, code invoices and entered into the system
- Analyze past-due invoices and make payment arrangements
- Customer service, receptionist duties and any other supervisory responsibilities requested by Management
Accounts Payable Clerk Administrative Assistant
El Telar
Guaynabo, Puerto Rico
03.2005 - 04.2006
- Assist to Vice- President with administrative duties
- Assist to Purchasing Department and maintain contact between suppliers, brokers, and maritime lines
- Receive mail, sort, code, and enter the system {data entry), filing
- Audit aging reports and make payments according to the approval of the budget
- Maintain invoices updated to pay on time like Mortgage Loans, utilities, petty cash, etc
- Prepare and clear documents for the accounting closing month
- Reception and other duties as per supervisor's request
Accounts Payable Purchasing Clerk Purchasing Manager
OFW Euro Furniture Outlet
San Juan, Puerto Rico
12.2002 - 05.2004
- Analyze inventory and make purchase orders according to goals and sales
- Negotiation between factories, suppliers, maritime lines, brokers, etc
- Keep good and effective communication with employees, suppliers, and customers
- Travel to Conventions around U.S
- And Brazil
- Analyze cost, expenses, freight, and profit to obtain retail price
- Cash handling
- Weekly reports on purchases and sales
- Audit and prepare billing and invoices
- Prepare deposits for the Bank (checks, cash, and ATM stubs)
- Make all payments to suppliers, utilities, Loans, IRS, Wire Transfers ACH, etc
- Track aging and general ledger
- Payroll
Data Entry Clerk Branch Manager
Laboratories Borinquen
Caguas, Puerto Rico
10.1996 - 05.2000
- Responsible for overall front services branch activities, including reception area, mail, purchasing requests, and facilities
- Directly supervise all clerk branch personnel and monitor billing activities including health insurance coverage for special tests
- Collect payments for tests (full or insurance deductible) before providing services
- Ensure to provide outstanding customer service
- Report to Central Offices (Management) all irregularities and/or missing essential information regarding tests, payments, or health insurance billing issues
Administrative Assistant - Office Manager
San Jorge Children's Hospital - Dra. Ibel Torres
San Juan, Puerto Rico
01.1994 - 10.1996
- Office Clerk- Secretary - Office Manager
- Data entry, filing, cashier
- All clerical duties that support the operations of the unit include answering phones, greeting, and directing visitors
- Register and start the billing process for each patient
- Collect payments (full or insurance deductible) before providing services
- Assemble patient charts and serve as an important link in the communication chain ensuring information is transmitted accurately between nursing personnel, physicians, patients, and family members
- Create a weekly schedule for employees and complete payroll paperwork
- Work on special reports for ER managers and train newly hired employees
Education
BA - Business Administration, Finance
Ana G Mendez University
true05-2025
AA - Management, Business Administration
Colegio Universitario Del Este
Carolina, Puerto Rico05.2002
Diploma - Medical Billings and Coding
Universidad Inter Americana
San Juan, Puerto Rico01.1995
High School Diploma - General Studies
Luz America Calderon
Carolina, Puerto Rico01.1990
Skills
- Invoice Management
- Accounts Payable Management
- Accounting Principles
- Accounts Receivable Management
- Daily Log Maintenance
- Business Management Expertise
- Analytical Problem-Solving Skills
- Financial Budgeting
- Financial Analysis
- Financial Analysis
- Asset Management
- Procurement Management
- Client Support Expertise
- General Ledger Management
- Financial Auditing
- Detail-Oriented Data Management
- Strong Interpersonal Skills
- Purchase Order Processing
- Experienced in Accounting Software Solutions
- Proficient in Microsoft Word
- Oracle
- Microsoft Outlook
- Collaborative Team Member
- Effective Grant Administration
- Grant Budget Management and Administration
- Grant Proposal Writing
- Stock Management
- Financial Reimbursement Management
- Financial Reconciliation
- Financial Revenue Analysis
- Credit Management
- Liens Compliance Knowledge
- Problem-solving skills
- Outstanding accounts receivable management
- Financial Cost Analysis
- Administrative Office Management
- Talent Acquisition
- Fluent Spanish Speaker
- Proficient in English
- Proficient in Microsoft Office 365
Certification
- Certified Notary Public, State of Florida, valid through 01/26/29.
Languages
English
Professional
Spanish
Native/ Bilingual
Accomplishments
- FEMA, Recovered around three and a half million dollars of federal funds for the City of Temple Terrace in a period of 16 months.
- Solid Waste - Hillsborough County, Part of the pilot program to develop the upgrade of CompuWeigh from version 5 to 6 successfully.
Custom
I am passionate about delivering accurate and timely financial information while encouraging and empowering my employees to truly understand their assigned duties, learn new processes and grow in their positions. I provide on-going training and mentorship to keep the employees engaged and to meet the expected performance goals.
References
References available upon request.
Timeline
Accountant II - Grants Administrator
City of Temple Terrace
01.2024 - Current
Associate Grants Administrator
IMO Dept
09.2023 - 01.2024
Accountant - Customer Account Specialist
Hillsborough County BOCC Water Resources
02.2014 - 09.2023
Accounts Payable Clerk Accounts Receivable Clerk
Interstate General Properties
03.2007 - 07.2008
Accounts Payable Clerk Administrative Assistant
El Telar
03.2005 - 04.2006
Accounts Payable Purchasing Clerk Purchasing Manager
OFW Euro Furniture Outlet
12.2002 - 05.2004
Data Entry Clerk Branch Manager
Laboratories Borinquen
10.1996 - 05.2000
Administrative Assistant - Office Manager
San Jorge Children's Hospital - Dra. Ibel Torres
01.1994 - 10.1996
BA - Business Administration, Finance
Ana G Mendez University
AA - Management, Business Administration
Colegio Universitario Del Este
Diploma - Medical Billings and Coding
Universidad Inter Americana
High School Diploma - General Studies
Luz America Calderon
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