Summary
Overview
Work History
Education
Skills
Timeline
Generic

Heidi R McDaniel

Fairmont,United States

Summary

Brings positive attitude and commitment to continuous learning and growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability to work as a team or alone, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2023
2023
years of professional experience

Work History

Reset Specialist

Spar inc
12.2018 - 12.2022


  • Changed shelves, racks and displays to meet new schematic designs.
  • Reset specific store departments or entire stores and fully set up new stores according to planograms.
  • Traveled to assigned location using personal vehicle, showed up time and worked efficiently to complete jobs.
  • Built fixtures according to plan to effectively display new store merchandise.
  • Moved merchandise from back storage to front end to maximize productivity.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Organized store merchandise racks by size, style and color.
  • Arranged consistent shelves, bins and racks at Number locations by following established planograms.

Home Health Aide

West Virginia Choice
06.2012 - 11.2014
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Assisted disabled clients to support independence and well-being.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Developed rapport to create safe and trusting environment for care.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Completed medical and program reports and maintained records following clinic standard operating procedures.
  • Transported clients for medical and personal outings.
  • Provided direct personal care and administrative services to clients.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
  • Documented vital statistics and coordinated with health care providers.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Improved patients' comfort with massage and application of topical treatments.

Business Owner

Wee Bee Cleaning
02.2009 - 07.2012
  • I led the development of my company and successfully marketed my business that resulted in clients for work
  • I supplied all products and managed a team of 3 with the responsibility of thoroughly cleaning for a move in ready establishment
  • Through Knowledge of my client's demands every dwelling had to appear new with a showroom quality
  • I generated a good clientele for my business and used my expertise to produce quality work and a good rapport.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Optimized team hiring, training and performance.
  • Input income and expense details into database to track business finances and address variances.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Provided outstanding coaching to employees to boost productivity.
  • Maintained motivated and well-paid sales team by calculating commission payments on time.

Sales Associate

Fashion Bug
03.2010 - 06.2012
  • I successfully managed a high volume truck shipment that came into the store weekly and was responsible for the organization of all stock to be taken out on the floor for sale
  • As a sales associate i managed the phones, cash registers and I assisted customers daily with professionalism in meeting their needs and always had thorough knowledge of all Sales and discounts on all merchandise
  • I assisted in nightly closing of the establishment with logging the daily reports of sales and customers served
  • In closing I was entrusted with access to the store safe and nightly cash drop offs to the bank.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Prepared large cash deposits with zero discrepancies.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.

Head Hostess/Front House Management

Ihop
10.2020 - 07.2021
  • Trained and mentored new staff members to ensure consistent service quality and adherence to restaurant policies.
  • Established a welcoming atmosphere by greeting guests promptly and professionally upon arrival.
  • Streamlined the seating process for increased efficiency and reduced wait times for guests.
  • Coordinated large parties and events, ensuring seamless service from arrival through departure.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
  • Documented reservations, alerted servers, and managers of large groups and prepared seating.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Developed strong relationships with returning guests, encouraging loyalty and driving repeat business.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean, organized hostess stand, contributing to an inviting ambiance throughout the restaurant.
  • Managed communication between front-of-house and back-of-house staff for smoother service during peak hours.
  • Provided support to servers during busy periods by assisting with drink orders or clearing tables as needed.
  • Contributed to a positive workplace culture by maintaining a professional demeanor and fostering open communication among team members.
  • Served as a liaison between guests and management in addressing concerns or special requests in realtime.
  • Ensured that all opening/closing duties were completed accurately and thoroughly each shift for optimal daily operations.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Delivered pick-up and curbside orders to guests.
  • Opened and closed seating sections according to volume of guests.

Baker/Sales Associate

Tim Hortons
2022 - 2023
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
  • Operated cash registers and processed payments accurately.
  • Increased production efficiency through effective time management and multitasking during busy periods.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Trained and supervised new employees on bakery operations and procedures.
  • Created appealing displays to showcase products in bakery.
  • Increased customer satisfaction with friendly and efficient service.
  • Followed food safety standards when handling ingredients.
  • Cleaned and maintained kitchen equipment and oven.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Packaged finished products for sale.
  • Processed customer orders and payment transactions.
  • Replenished bakery items in display cases.
  • Built relationships with customers to encourage repeat business.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Food Preparation Worker

Tim Hortons
2022 - 2023
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Organized and re-stocked various stations and self-service items.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Supported kitchen team by being responsive and pitching in to complete tasks.
  • Handled high-pressure situations calmly and professionally during peak hours of operation.
  • Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Utilized organizational skills to maintain an orderly pantry system, simplifying ingredient retrieval during busy shifts.
  • Trained new staff members on proper food preparation techniques and kitchen safety protocols, fostering a cohesive work environment.
  • Lifted and carried heavy materials.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Maintained high personal grooming standards and uniform presentation.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Facilitated smoother kitchen operations by preemptively setting up for busy shifts.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.

EMT-Basic

Marion County Rescue Squad
12.2013 - 2016
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Assisted with lifting and moving patients.
  • Assessed medical conditions of patients in pre-hospital settings.
  • Responded to 911 calls for medical emergencies.
  • Handled patient transfers from one medical facility to another.
  • Delivered emotional support to patients and families.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Immobilized patient for placement on stretcher and ambulance transport.
  • Observed patient behavior to report changes to medical personnel.
  • Conducted patient intake and triage procedures.
  • Utilized communication devices to maintain contact with supervisors.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.

EMT-Basic

Jan Care Ambulance Service
2017 - 2018
  • Trained EMTs in basic life support skills, oxygen therapy, and wound care.
  • Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
  • Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
  • Transported patients to medical facilities and provided transportation to follow-up appointments.
  • Collaborated with medical doctors and other healthcare professionals.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
  • Evaluated patient histories to assess and prioritize levels of care.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
  • Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
  • Administered CPR, oxygen and other life-saving medical treatments.
  • Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
  • Assisted with lifting and moving patients.
  • Assessed medical conditions of patients in pre-hospital settings.
  • Responded to 911 calls for medical emergencies.
  • Handled patient transfers from one medical facility to another.
  • Delivered emotional support to patients and families.
  • Followed all safety protocols and took necessary precautions while providing care.
  • Immobilized patient for placement on stretcher and ambulance transport.
  • Observed patient behavior to report changes to medical personnel.
  • Conducted patient intake and triage procedures.
  • Utilized communication devices to maintain contact with supervisors.
  • Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.

Education

EMT Certification - Basic Life Support

EMT-basic
Bridgeport, WV
02.2013

High School Diploma - undefined

Fairmont Senior High School
Fairmont, WV
1989

Skills

  • I'm proficient in using fax machines, copiers, office phones, personal computers and windows I have excellent communication and organizational skills I'm a fast learner, dependable, Im proficient in gaining great report with co-workers and clients I've done billing and Insurance papers and I'm excellent at attention to details

Timeline

Head Hostess/Front House Management

Ihop
10.2020 - 07.2021

Reset Specialist

Spar inc
12.2018 - 12.2022

EMT-Basic

Marion County Rescue Squad
12.2013 - 2016

Home Health Aide

West Virginia Choice
06.2012 - 11.2014

Sales Associate

Fashion Bug
03.2010 - 06.2012

Business Owner

Wee Bee Cleaning
02.2009 - 07.2012

High School Diploma - undefined

Fairmont Senior High School

Baker/Sales Associate

Tim Hortons
2022 - 2023

Food Preparation Worker

Tim Hortons
2022 - 2023

EMT-Basic

Jan Care Ambulance Service
2017 - 2018

EMT Certification - Basic Life Support

EMT-basic

Similar Profiles

CREATE PROFILE
Heidi R McDaniel