Heidi Renee Boden
Mill Creek,WA
Summary
Professional and dependable office administrative assistant offering several years of experience in office support and retail industries. Highly efficient in customer service, managing money, and processing paperwork and documents. A detail-oriented team player with strong organizational skills and a willingness to learn different positions to advance within the company.
Overview
13
13
years of professional experience
Work History
Administrative Office Assistant
Honda Of Kirkland
11.2014 - Current
- Accounts Payable/Receivable
- Receptionist - Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Service and Parts Department Cashier - Cash handling, balancing daily work, customer service
- Service Department Car Rental Desk - Preparing contracts and rental cars for customers.
- Process title and licensing paperwork for license plates
- Process daily bank deposit for store
- Process vehicle service contracts and gap contracts online.
- Cancelling contracts and issuing refunds to banks and customers as requested.
- Ordering supplies and office supplies for store
Sales and Finance
Honda Of Marysville
01.2014 - 06.2014
- Assisted customers in process of purchasing their new or preowned vehicles.
- Processed paperwork and contracts that were necessary for purchase.
- Sold additional Service contracts, Gap contracts, and aftermarket products that would enhance and also insure condition and value of vehicle.
Office Administrative Assistant
Chuck Olson Kia
05.2011 - 11.2013
- License and Titling
- Dealer Trade Clerk.
- Inventory Clerk
- Courtesy Delivery Clerk
- Assemble and package all finance contracts and paperwork to be sent to various banks.
- Maintaining and correcting accounting schedules
- Posting and paying bills
Education
Associate of Arts - Business Administration
University of Phoenix
Phoenix06.2011
Skills
- Document Management
- Office Administration
- Workflow Optimization
- Data Entry
- Clerical Support
- Exceptional Customer Service
- Time Management
- Dedicated Team Player
- Filing
- Invoice Processing
- Computer Proficiency
- Microsoft Word
- Microsoft Outlook
- Social media knowledge
- Spreadsheets
- Confidential Document Control
Timeline
Administrative Office Assistant
Honda Of Kirkland
11.2014 - Current
Sales and Finance
Honda Of Marysville
01.2014 - 06.2014
Office Administrative Assistant
Chuck Olson Kia
05.2011 - 11.2013
Associate of Arts - Business Administration
University of Phoenix
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