Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Heidy Cruz

Richardson,TX

Summary

Dynamic professional with a strong work ethic and adaptability, excelling in challenging environments. Proven ability to master new skills quickly and collaborate effectively with diverse teams. Exceptional interpersonal skills enhance collaboration and productivity. Committed to continuous growth and contributing to organizational success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

1
1
year of professional experience

Work History

The Moving and Cleaning

heidy cruz
Richardson, TX
05.2024 - Current
  • Provided excellent customer service by responding promptly to inquiries or complaints regarding shipments.
  • Delivered cargo in a timely manner ensuring it is handled carefully throughout transit.
  • Presented order bills and collected payments for deliveries.
  • Improved project completion time, multi-tasking operations on heavy equipment and trucks.
  • Assisted customers with loading and unloading their belongings safely into and out of the truck when needed.
  • Loaded and unloaded vehicles at distribution center and delivery address.
  • Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
  • Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Cleaned spills immediately to prevent slips or falls.
  • Dusted furniture, machines or equipment.
  • Cleaned windows, walls and ceilings.
  • Cleaned carpets using vacuums or carpet shampooers.
  • Washed interior walls to remove dirt buildup from smoke or grease.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Developed a system for scheduling regular deep cleans within each area of responsibility.
  • Stocked room attendant carts with supplies to keep carts organized and clean.
  • Analyzed business performance data and forecasted business results for upper management.
  • Practiced safe work habits and wore protective safety equipment.
  • Monitored inventory of cleaning supplies and equipment, ordering additional items as needed.

Education

High School Diploma -

Champions School of Real Estate
3721 Mapleshade Ln, Plano, TX 75075
01-2025

High School Diploma -

Premier High School
1081 W Shady Grove Rd, Irving, TX 75060
06-2019

Skills

  • Customer service
  • Time management
  • Inventory management
  • Project management
  • Effective communication
  • Problem solving
  • Leadership
  • Planning
  • Problem resolution
  • Problem-solving
  • Project planning
  • Supervision and leadership
  • Organization and time management
  • Communication
  • Team management
  • Contract negotiation
  • Data management
  • Multitasking

Languages

Spanish
Full Professional
English
Professional

Affiliations

Having Empathy And Open-Mindedness

Developing active listening skills is key to fostering empathy. This practice involves fully engaging with the speaker, asking follow-up questions, and demonstrating genuine interest in the conversation. By doing so, you create connections built on mutual understanding and trust.

References

References available upon request.

Timeline

The Moving and Cleaning

heidy cruz
05.2024 - Current

High School Diploma -

Champions School of Real Estate

High School Diploma -

Premier High School
Heidy Cruz