Heidy Duarte Hernandez

-Plan and dispatch the fleet for hourly, daily, and weekly forecast demand.

-Handle the branch’s Inventory Management.

-Communicate with both internal and external contacts.

-Monitor and track all vehicles/status activities.

-Coordinate vehicle transfers between branches in the area.

-Handle large volume of calls and perform work in a timely manner.

-Handles customer inquiries, disputes and complaints.

-Collect violations payments.

-Update accounts with plates/ address and required customers information.

-Assist customers over the phone by determining needs of usage and plans with daily transactions.

- Operate cash register and handle transactions accurately.

- Greet customers in a friendly and professional manner.

- Assist customers in locating products and provide product information.

- Collaborate with team members to achieve sales goals.