Summary
Overview
Work History
Education
Skills
Languages
Timeline

Heidy Gamoneda

Hialeah,FL

Summary

Adept Medical Assistant with a proven track record at South Florida Doctors Group, showcasing exceptional skills in HIPAA compliance and fostering patient trust through effective communication. Enhanced clinic efficiency and patient satisfaction significantly. Fluent in Spanish, ensuring comprehensive care for a diverse patient base. Demonstrates professionalism and a commitment to quality healthcare.

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Personable and compassionate candidate with strong communication skills and dedication to patient care. Understanding of medical terminology and proficiency with electronic health records enhances ability to support healthcare teams. Focused on providing quality patient experiences and contributing to efficient clinical operations.

Developed strong communication and organizational skills in clinical setting, ensuring efficient patient care and administrative support. Ability to adapt quickly and learn new procedures and protocols. Seeking to transition to new field where these skills can contribute to team success and operational efficiency.

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

Overview

4
4
years of professional experience

Work History

Medical Assistant

South Florida Doctors Group
09.2020 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
  • Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
  • Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Streamlined patient check-in process, reducing administrative burden for medical staff.
  • Contributed to clean and safe clinic environment by adhering to sanitation protocols.
  • Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
  • Enhanced patient care by meticulously recording vital signs and updating patient records.
  • Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
  • Improved clinical workflow with introduction of electronic health records system.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Measured patient pulse oximetry.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Collected pertinent data and calculations to aid physician in interpreting results.

Education

Associate of Science - Nursing

Antigua College International, Miami Lakes, FL
10-2025

Skills

  • HIPAA compliance
  • Patient scheduling
  • Customer service
  • Medical terminology knowledge
  • Vital sign monitoring
  • EMR / EHR
  • Clinical documentation
  • Data entry
  • Phlebotomy
  • Reliable team player
  • CPR
  • Immunization administration
  • Phlebotomy techniques
  • Specimens collection and processing
  • Laboratory specimen collection
  • Professionalism and ethics
  • Insurance verification
  • Maintaining confidentiality
  • Appointment setting
  • First aid
  • Medical supply inventory
  • Fluent in Spanish
  • Valid Florida driver's license

Languages

Spanish
Native or Bilingual

Timeline

Medical Assistant - South Florida Doctors Group
09.2020 - Current
Antigua College International - Associate of Science, Nursing

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Heidy Gamoneda