Heidy Carneiro Han
Palos Verdes,USA
Summary
Originally from Brazil, I moved to the U.S. in 2008 and worked in the entertainment industry before transitioning to a family business. Despite this change, I discovered a passion for helping others in whatever I do, and my passion for health and wellness has led me to pursue a career in the fitness industry. My diverse background and experiences have shaped me into a dedicated and compassionate professional who is committed to helping others in any way and delivering the best customer service to my clients. Results-driven professional in retail sales, known for high productivity, and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences, and team collaboration.
Overview
6
6
years of professional experience
Work History
Sales Associate
Alo Yoga
Manhattan Beach, California
10.2024 - Current
- Recognized as Employee of the Month for exceptional communication and integrity.
- Increased shoes sales to meet store's objectives.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Demonstrated product features and benefits for customers' needs.
- Built and maintained relationships with peers and upper management to drive team success.
Personal Trainer
Private
01.2024 - Current
- Tailor workouts to fit client's needs, goals and schedule
- Adapt training methods for client preferences and limitations
- Create problem solving scenarios to help clients reach their fitness goals
Freelance Stylist for Video & Photo Productions
Freelancer
Los Angeles, California
03.2024 - 10.2025
- Conducted research on current fashion trends and seasonal collections.
- Assisted in creating promotional campaigns to attract new customers.
- Demonstrated knowledge of fabrics, colors, textures, cuts, silhouettes.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Sales Associate and Customer Service
Batteries Plus Bulbs
10.2019 - 01.2021
- Greet and assist customers in a friendly and professional manner
- Answer customer inquiries and provide information about products and services
- Train new team members
- Collaborate with team members to ensure excellent customer service and achieve sales targets
Education
Certificate - Entrepreneurship and Social Media Marketing
UCLA
01.2019
Bachelor of Arts - Cinema & TV Arts, Communications
California State University
Northridge01.2015
Skills
- Creativity
- Communication
- Customer engagement
- Meeting deadlines
- Guest relations
Languages
- Portuguese, Native Speaker
- English, Fluent
Timeline
Sales Associate
Alo Yoga
10.2024 - Current
Freelance Stylist for Video & Photo Productions
Freelancer
03.2024 - 10.2025
Personal Trainer
Private
01.2024 - Current
Sales Associate and Customer Service
Batteries Plus Bulbs
10.2019 - 01.2021
Certificate - Entrepreneurship and Social Media Marketing
UCLA
Bachelor of Arts - Cinema & TV Arts, Communications
California State University
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