Heidy Orellana

Dynamic and dedicated professional with extensive experience in customer service at Dr. Carter's Optical. Proven ability to enhance patient satisfaction through compassionate care and effective appointment scheduling. Skilled in cash handling and insurance verification, fostering teamwork and collaboration to achieve operational excellence. Committed to maintaining confidentiality and creating welcoming environments. Knowledgeable medical receptionist with solid background in customer service and transaction processing. Proven track record of efficiently handling cash and providing excellent customer experiences. Demonstrated ability in managing point-of-sale systems and maintaining clean, organized workspace.