Angelica Rodriguez
Laredo,TX
Summary
Patient-focused residential care with demonstrated experience providing compassionate and comprehensive care. Skilled in monitoring vital signs, performing wound care and assisting with daily living activities. Demonstrated ability to provide emotional support to patients and families.
Overview
8
8
years of professional experience
Work History
Residential Aide
Chicago Favorite Healthcare Staffing
08.2023 - Current
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Acted as a liaison between residents, families, and staff members to ensure open lines of communication regarding important updates or concerns about resident wellbeing.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Promoted resident independence by offering guidance and support in performing various tasks such as personal hygiene, dressing, and mobility.
- Supported meal preparation efforts by assisting with menu planning, portioning food items appropriately for each resident''s dietary requirements or restrictions while adhering to sanitation guidelines diligently.
- Monitored and assisted residents through individual service plans.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Communicate any issues and concerns with management for a better solution.
Member Specialist
Sam's Club
05.2022 - 08.2023
- Evaluated feedback from members regularly, implementing necessary changes based on their input and suggestions.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Trained new personnel regarding company operations, policies and services.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed membership database, ensuring accurate record-keeping and timely updates as needed.
Medical Assistant
Laredo Premier Healthcare
01.2016 - 02.2018
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Measuring and recording vital signs such blood pressure,temperature and pulse.
Education
High School Diploma -
Lyndon B Johnson
Laredo, TX05.2015
Skills
- Patient-focused care
- CPR Certification
- Blood Sugar Monitoring
- Customer Service
- Multitasking Abilities
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Residential Aide
Chicago Favorite Healthcare Staffing
08.2023 - Current
Member Specialist
Sam's Club
05.2022 - 08.2023
Medical Assistant
Laredo Premier Healthcare
01.2016 - 02.2018
High School Diploma -
Lyndon B Johnson
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