Heidy Rodriguez
Flowery Branch,GA
Summary
Knowledgeable behavior technician with several years of experience. Dedicated to helping develop skills and manage behaviors in an individualized way. I excel in fostering collaboration among professionals and developing functional communication. Proven ability to expect feedback to meet patients' needs. Willingness to take on added responsibilities to meet team goals with a positive attitude.
Overview
5
5
years of professional experience
Work History
Registered Behavior Technician
Lifting spirits
Gainesville, GA
07.2024 - 09.2024
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
Registered Behavior Technician
Hopebridge Autism Therapy Center
Cumming, GA
12.2021 - 07.2024
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques, while maintaining a safe environment for both staff members and clients alike.
- Supported clients' academic success through implementation of evidence-based teaching strategies aligned with their individual learning needs.
Sales Associate
Walmart
Gainesville, GA
02.2021 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Built relationships with customers to encourage repeat business
- Managed returns, exchanges and refunds in accordance with store policy.
Front, Front of House Team Member
Chick-fil-A
Gainesville, GA
11.2019 - 02.2021
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere
- Handled customer complaints professionally and efficiently, resulting in increased repeat business
- Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
Education
High School Diploma -
Johnson High School
Gainesville, GA05.2021
Skills
- Social Skills Development
- Autism Spectrum Knowledge
- Collaboration with Professionals
- Functional Communication Training
- Teamwork and Collaboration
- Patience and Empathy
- Problem-Solving
- Time Management
- Customer Service
- Multitasking Abilities
Languages
- Spanish
- English
Timeline
Registered Behavior Technician
Lifting spirits
07.2024 - 09.2024
Registered Behavior Technician
Hopebridge Autism Therapy Center
12.2021 - 07.2024
Sales Associate
Walmart
02.2021 - 06.2022
Front, Front of House Team Member
Chick-fil-A
11.2019 - 02.2021
High School Diploma -
Johnson High School
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