Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Heidy Santos

Buckeye,AZ

Summary

Accomplished professional with a proven track record at Amazon GYR1, enhancing team efficiency and compliance through leadership and problem-solving skills. Streamlined administrative processes at Investigaciones Medicas S.A.de C.V., demonstrating expertise in inventory management and computer proficiency. Known for fostering positive relationships and optimizing organizational systems, reflecting a blend of courteous professionalism.

Overview

22
22
years of professional experience

Work History

Amazon Associate

Amazon GYR1
10.2021 - Current
  • Coached employees on best practices for maintaining high-quality standards throughout all processes.
  • Performed regular audits to ensure compliance with established procedures and guidelines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Established positive relationships with associates through fun and engaging conversation.


Administrative Office Clerk

Investigaciones Medicas S.A.de C.V.
01.2003 - 02.2013
  • Improved office efficiency by streamlining administrative processes and implementing organizational systems.
  • Created detailed monthly expense reports that allowed department managers to make informed budgetary decisions based on actual spending patterns.
  • Reduced errors in data entry and record-keeping by meticulously maintaining accurate electronic files and physical documentation.
  • Managed office calendar effectively, scheduling appointments and reserving meeting spaces as needed for optimal workflow organization.
  • Optimized office supply inventory management, negotiating with vendors to secure cost-effective pricing for materials.
  • Optimized system use by preparing training manual for team members covering proper clerical procedures.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Edited and proofread documents for accuracy and completeness.
  • Input data into spreadsheets and databases.
  • Purchased and maintained office supplies.

Education

Bachelor of Administration - Business Administration

Universidad Del Valle De Orizaba
Orizaba, Veracruz, Mexico.
05.2005

Skills

Customer Service

Leadership Qualities

Courteous and Professional

Data Entry

Friendly and Helpful

Team Cooperation

Reliable and Responsible

Inventory and Stocking

Inventory Management

Team Supervision

Documentation And Reporting

Computer Proficiency and Microsoft Office

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Amazon Associate

Amazon GYR1
10.2021 - Current

Administrative Office Clerk

Investigaciones Medicas S.A.de C.V.
01.2003 - 02.2013

Bachelor of Administration - Business Administration

Universidad Del Valle De Orizaba

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Heidy Santos