Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Heidy Soto-Martinez

Dallas

Summary

Administrative professional dedicated to positively exceeding customer, management, and staff expectations. Developed communicator with great skills in conflict resolution and problem-solving. Knowledgable and fluent in two languages. Organized individual with experience in managing high-priority tasks and office management.

Overview

2
2
years of professional experience

Work History

Administrative Assistant

Paulding County Sheriff's Office
Dallas
06.2023 - Current
  • Organized and scheduled appointments for staff members
  • Organize and input road tickets, warnings, and citations to LERMS and BRAZOS system
  • Answered phone calls and emails to provide public information and legal advice
  • Provided translation services (English to Spanish)
  • Organized and maintained filing systems for tickets and citations
  • Maintained Patrol office supplies inventory
  • Managed database systems containing customer contact information.
  • Organize and manage officer schedules and training
  • Distributed any and all supplies needed by road officers and detectives

Education

High School Diploma -

Paulding County High School
05-2024

Some College (No Degree) - Department of Sociology And Criminal Justice

Kennesaw State University
Kennesaw, GA

Skills

  • Appointment scheduling
  • Document organization
  • Bilingual communication (Spanish,English)
  • Inventory management
  • Customer service
  • Time management
  • Record keeping
  • Data entry
  • Team collaboration
  • Problem solving
  • Effective communication
  • Attention to detail
  • Adaptability
  • Highly organized
  • Documentation and control
  • Professional communication
  • Statistical data gathering
  • Office administration

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited

Timeline

Administrative Assistant

Paulding County Sheriff's Office
06.2023 - Current

High School Diploma -

Paulding County High School

Some College (No Degree) - Department of Sociology And Criminal Justice

Kennesaw State University