Heidy Terrero
Miami,FL
Summary
Dynamic professional with an MBA and 8+ years of experience in procurement, contracting, customer service, digital marketing, and operations management. Strong background in team leadership, government procurement processes, inventory control, and workflow optimization.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Manager
Marathon / Exxon Gas Station
Miami, FL
10.2022 - Current
- Supervise staff, assign tasks, and ensure efficient daily operations.
- Deliver exceptional customer service and resolve escalated issues.
- Manage cash handling, registers, and daily sales reports.
- Oversee inventory, stock rotation, and ordering of supplies.
- Train new hires and support performance development.
Coordinator - Purchasing & Contracting
UTEP Agroforestal
05.2021 - 09.2022
- Managed national and international procurement processes.
- Ensured compliance with procurement law 340-06.
- Prepared purchasing plans, evaluations, and documentation.
Program Coordinator - Puntos Tecnológicos
Ministerio de la Juventud
12.2019 - 04.2021
- Coordinated program logistics, training schedules, and partnerships.
- Oversaw project execution and monitored progress.
Purchasing & Contracting Specialist
Comunidad Digna
10.2017 - 12.2019
- Created annual procurement plan and managed procedures.
- Prepared comparative analysis reports and supplier notifications.
- Ensured compliance with national procurement regulations.
Education
Intensive English Program -
Miami Dade College
Miami01.2025
MBA - Business Administration (SME Management)
UDIMA/CEF
Madrid, Spain01.2018
Bachelor's - Marketing
UCSD
Santo Domingo, Dominican Republic01.2014
Skills
- Procurement & Contracting
- Operations & Inventory Management
- Customer Service & Conflict Resolution
- Digital Marketing & CRM
- Leadership & Team Supervision
- Microsoft Office (Advanced)
- Problem-Solving & Communication
- Adaptability & Multitasking
Certification
- Public Investment Project Development, MEPyD, 2021, Santo Domingo, Dominican Republic
- Political Communication Congress, MIREX, 2019, Santo Domingo, Dominican Republic
- Public Procurement Training, DGCP, 2018, Santo Domingo, Dominican Republic
- Digital Marketing Seminar, CEF, 2017, Madrid, Spain
- Executive Public Speaking, Enfoque Escuela de Oratoria, 2016, Santo Domingo, Dominican Republic
- Business Creation & Management, INFOTEP, 2012, Santo Domingo, Dominican Republic
Accomplishments
- CEO & Founder - HT Marketing Agency
- Developed the Procurement Department at Comunidad Digna
- Outstanding Student - Universidad Complutense de Madrid
- Founder of social initiative #YoPorEllas
References
- Kennibeth Marmolejos, Counselor, 407-455-8879
- Jarod Haigler, Engineer, 754-368-0692
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Assistant Manager
Marathon / Exxon Gas Station
10.2022 - Current
Coordinator - Purchasing & Contracting
UTEP Agroforestal
05.2021 - 09.2022
Program Coordinator - Puntos Tecnológicos
Ministerio de la Juventud
12.2019 - 04.2021
Purchasing & Contracting Specialist
Comunidad Digna
10.2017 - 12.2019
Intensive English Program -
Miami Dade College
MBA - Business Administration (SME Management)
UDIMA/CEF
Bachelor's - Marketing
UCSD