Heidy Tituana
Cypress,TX
Summary
Adaptable professional with a proven track record of quickly mastering new skills and thriving in dynamic environments. Demonstrates exceptional customer service abilities, driven by a commitment to enhancing customer satisfaction and delivering memorable experiences. Recognized for strong interpersonal skills that facilitate effective communication and resolution of concerns. Motivated to tackle new challenges while maintaining a strong work ethic and dedication to continuous improvement. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Swim Instructor
Ymca Of Greater Houston
Cypress, TX
05.2022 - Current
- Coached and encouraged participants during exercises and routines.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Observed participants during classes, watching for issues and incorrect techniques.
- Inspected pool for cleanliness before lessons and reported unsanitary conditions.
- Administered first aid and CPR as needed, ensuring the safety and well-being of all participants.
- Created weekly lesson plans tailored to the specific goals of each group or individual participant.
- Prepared and maintained accurate records of student attendance, progress, and certifications.
Education
Bachelor of Science - Business Administration
Lone Star College
Houston, TX05-2026
High School Diploma -
Tomball Memorial High School
Tomball, TX05-2025
Skills
- CPR certified
- Analytical and critical thinking
- Flexible and adaptable
- Organization and time management
- Leadership
- Microsoft Word
- Cultural awareness
- Data management
- Recordkeeping
Affiliations
- leadership clubs like FCCLA
- Art sculpture
- swim team
- key club
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Accomplishments
- State star event for FCCLA
- Vase finalist
Certification
- CPR certification
- AED certification
- Adaptive certifications
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Swim Instructor
Ymca Of Greater Houston
05.2022 - Current
Bachelor of Science - Business Administration
Lone Star College
High School Diploma -
Tomball Memorial High School
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