Summary
Overview
Work History
Education
Skills
References
Timeline
Receptionist
Heidy Zepeda

Heidy Zepeda

Los Angeles,CA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Service Representative position. Ready to help team achieve company goals.

Overview

23
23
years of professional experience

Work History

  • Complete Registration, Handles Patients care by Monitoring C-S Link, Messages Pools and Standard Work, Participate in Daily Huddles/Meetings, Assist and Resolve Patients Issues, Answer Phone Calls, Scan Documents, Order and Sale Travel Products, Complete Monthly Overdue Reports Lists, Check Voice Mails, Handle Incoming/Outgoing Mail, Filed Medical Records, Do refill Medications

Patient Service Representative

Cedars Sinai
01.2003 - Current
  • Schedule Appointments, Check in and Check Out Patients, Collect Co-payments, Explain Policies, Procedures and Services to Patients, Confirm and Re-schedule Appointments, Assist with Pharmacists Schedules

Medical Assistant

Premier Medical Group
03.2001 - 11.2003
  • Prepared and Clean Patients Rooms, Take Vital Signs, Handle Incoming/Outgoing Mail, Check in and Check out Patients, Answer Phone Calls, Confirm and Re-schedule Appointments, Prepared Patients Charts on Daily Basis, Manage Physicians Schedules
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.

Education

Medical Assistant Certificate -

American Career College

Skills

  • Bilingual in Spanish
  • Familiar with Word, Outlook, EPIC, Artera Messenger, Instamed, Microsoft Teams and Common Office Equipment
  • Fast learner
  • Ability to work well as a Team player and Independently

References

Available Upon Request

Timeline

Patient Service Representative

Cedars Sinai
01.2003 - Current

Medical Assistant

Premier Medical Group
03.2001 - 11.2003

Medical Assistant Certificate -

American Career College

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Heidy Zepeda