Heike Kiel
Davenport
Summary
Quality control professional with strong background in laboratory supervision and team leadership. Adept in implementing quality assurance protocols, optimizing lab processes, and ensuring compliance with industry standards. Known for fostering collaborative environments and driving results through adaptive problem-solving and reliable performance. Skilled in analytical testing, documentation, and maintaining high standards of lab safety and efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Quality Lab Supervisor
Quikrete
04.2024 - Current
- Assist in developing testing and work schedules for testers and technicians.
- Coordinate weekly payroll reporting activities. Schedule and communicate all trial project audit requirements for CCRL and AASHTO PBC.
- Calculation and creation of fringe blending plans as needed to support shipping department. Monitor quarry and raw mill gamma data to adjust and maintain recipes for type 1L cement production.
- Provide training and coaching to team members.
- Manage QMS records. Communicate with Sales, Engineers, Shipping, Production, Maintenance, Quarry, Instrumentation, and Purchasing frequently for respective problem solving and planning.
- Participated in RCA program and multiple safety teams.
Quality Technician
Continental Cement
01.2022 - 04.2024
- Assistant Foreman. Maintain lab equipment in working order through ICMS schedule.
- Train all incoming lab technicians.
- Perform audit checks of methods and testers.
- Perform ASTM mortar and cement testing as needed. Establish SOP, and corrective actions to maintain quality goals and compliance.
Control Room Oper.
Continental Cement
01.2015 - 01.2022
- Assistant Foreman, led crew for entire plant operations during absence of production supervisor.
- Operated, monitored, resolved problems of all crushing, grinding, and pyroprocessing of cement plant through DeltaV programs. Monitor and adjust production to maintain quality limits to ASTM, DOT specifications.
- Communicated with every plant department and department leaders regarding their respective needs, scheduled work, and emergencies.
- Responsible person for 911 contact and communication.
- Responsible person for weather related emergency notification to persons on site.
- Team leader during annual winter turnaround maintenance periods.
Maintenance Crew Member
Continental Cement Company
Buffalo, IA
03.2014 - 03.2015
- Conducted routine inspections to identify maintenance needs and ensure equipment functionality.
- Performed preventive maintenance on machinery to enhance operational efficiency and minimize downtime.
- Collaborated with team members to execute repairs and troubleshoot equipment issues effectively.
- Implemented safety protocols to maintain compliance with industry standards and protect team welfare.
- Responded to callout emergency repairs.
Production Assistant
Continental Cement Company
Buffalo, IA
01.2008 - 03.2014
- Inspected operating equipment for defects or damage.
- Coordinated routine work with team for material handling, maintenance, and assigned tasks.
- Participated in safety teams and training.
- Continuous quality testing of materials for feedback to control room and quality department.
- Work on maintenance team during winter turnaround maintenance schedules.
Machinist Apprentice
Blong Tech/Bowe Machine
01.2004 - 01.2008
Education
High School Diploma -
Davenport West
Davenport, IANo Degree - Machinist Apprentice
Blong Technology Center
Davenport, IASkills
- Creativity
- MS word, Excel, powerpoint
- SAP, Maximo
- JMP statistical software
- Leadership
- Problem Solving
- Laboratory safety protocols
- Quality control management
- Meticulous Record-keeping
- Good manufacturing practices
- Supervisory and leadership training through Eagles Flight Program
- Budget management
Accomplishments
Began private real estate investing in 2009. Have successfully managed financing, project timelines, sales, and management of 7 properties.
Certification
- Bruker XRF applications training from manufacturer
- ASTM C114, C595, C150 compliance. CCRL PSP program, PBC AASHTO audits, CCRL R18 inspections.
Timeline
Quality Lab Supervisor
Quikrete
04.2024 - Current
Quality Technician
Continental Cement
01.2022 - 04.2024
Control Room Oper.
Continental Cement
01.2015 - 01.2022
Maintenance Crew Member
Continental Cement Company
03.2014 - 03.2015
Production Assistant
Continental Cement Company
01.2008 - 03.2014
Machinist Apprentice
Blong Tech/Bowe Machine
01.2004 - 01.2008
High School Diploma -
Davenport West
No Degree - Machinist Apprentice
Blong Technology Center