Heike Peterson
Monona,WI
Summary
Dynamic Fulfillment Specialist with a proven track record at Thysse Printing Service, enhancing order accuracy and customer retention through effective logistics planning and proactive communication. Skilled in warehouse operations and inventory control, I foster team development while driving efficiency improvements that elevate service standards.
Overview
27
27
years of professional experience
Work History
Fulfillment Specialist
Thysse Printing Service
06.2023 - 01.2026
- Improved order accuracy by diligently verifying product information and quantities before packaging.
- Maximized customer retention rates through reliable fulfillment strategies that consistently met or exceeded expectations on delivery timelines.
- Conducted regular performance reviews for team members, offering constructive feedback and guidance to support their ongoing professional development.
- Managed inventory control through regular stock checks, ensuring accurate counts and timely replenishment of goods.
Unit Coordinator
WPS Health Solutions
03.1999 - 06.2023
- Enhanced customer satisfaction by addressing critical issues and providing timely resolutions to their concerns.
- Collaborated closely with management to identify areas for improvement in operations, leading to increased efficiency across the board.
- Improved communication by developing a centralized information-sharing platform for team members.
Education
High School Diploma -
Hochschule Pfullendorf
GermanySkills
- Warehouse operations
- Stock replenishment
- Shipping coordination
- Logistics planning
Languages
German
Native or Bilingual
Timeline
Fulfillment Specialist
Thysse Printing Service
06.2023 - 01.2026
Unit Coordinator
WPS Health Solutions
03.1999 - 06.2023
High School Diploma -
Hochschule Pfullendorf