Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Hein Zan

Alhambra,California

Summary

Customer Service Cashier known for high productivity and efficient task completion. Skilled in point of sale systems, customer dispute resolution, and inventory management. Excel in communication, problem-solving, and adaptability to ensure positive customer experiences and smooth store operations. Team-oriented Bakery Clerk experienced in weighing, packaging, and labeling bakery products and refilling and rotating items to maintain well-stocked inventory. Friendly and reliable individual with solid organizational and prioritization abilities paired with excellent customer service skills. Dependable individual with willingness to learn and perform new tasks.

Overview

2
2
years of professional experience

Work History

Delivery Driver

Amazon
Montebello, California
10.2024 - Current
  • Verified deliveries against shipping instructions prior to delivering to customers.
  • Utilized street maps to plan and determine most efficient routes.
  • Conducted pre-inspections to keep trucks reliable and well-maintained.

Server

Rocco's WEHO
Santa Monica, California
01.2024 - 11.2024
  • Stocked service areas with supplies during slow periods.
  • Trained new employees to perform duties.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Checked food before serving it to customers.
  • Implement feedback from customers to improve service quality and menu offerings.

Cashier

Trimina
Los Angeles, California
02.2024 - 09.2024
  • Maintained work area and kept cash drawer organized.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Collected payments and provided accurate change.
  • Answered customer questions and provided store information.

HR Manager

TFS( online organization)
Yangon, Myanmar
03.2023 - 08.2023
  • Provided HR consultation services to leadership and department heads.
  • Developed hiring and recruitment policies to drive a transparent and fair hiring process for selecting candidates on the basis of merit and relevance to the job.
  • Coordinated training programs for new employees and existing staff members.
  • Created and updated personnel files by entering information in HRIS.

Education

Engineering

East Los Angeles College
Monterey Park, CA
01-2024

Skills

  • Stocking and inventory
  • Customer interaction
  • Complaint resolution
  • Positive and professional
  • Relationship building
  • Decision-making
  • Item verification
  • Strength training
  • Speed training

Languages

English
Professional

Affiliations

kind of sport athletes and good at communication.

Timeline

Delivery Driver

Amazon
10.2024 - Current

Cashier

Trimina
02.2024 - 09.2024

Server

Rocco's WEHO
01.2024 - 11.2024

HR Manager

TFS( online organization)
03.2023 - 08.2023

Engineering

East Los Angeles College
Hein Zan