Hein H Zaw
Inglewood,CA
Summary
Community Service Volunteer with background working in service-based programs and nonprofits in Location. Physically fit and active with flexible schedule and desire to help. Highly energetic, friendly and tireless in supporting others.
Innovative and goal-oriented Management professional committed to Area of expertise. Dedicated team player skilled at mediation and conflict resolution. Drives company growth through Action.
Overview
8
8
years of professional experience
Work History
7-11 Manager
7-11 Franchise
City Of Los Angeles, CA
03.2019 - Current
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
Marketing
Mg Grobal Technology Myanmar,ltd
Pabedan, Yangon
05.2017 - 02.2019
- Developed campaigns and specific marketing strategies for clients.
- Coordinated with social media, public relations and other teams to execute product introductions.
- Wrote engaging and successful marketing, advertising and website copy.
- Tracked various product sales and costs by analyzing and entering sales, business data and expenses.
Waiter
Annapurna Cuisine
Culver City, CA
06.2021 - 08.2021
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
- Bussed and reset tables to keep dining room and work areas clean.
Food Delivery Driver
Uber Eats
Inglewood , CA
04.2020 - Current
- Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Education
-myanmar,English,mathematics,chemistry,physics,eco
B.E.H.S (2)
124, 142 Shwe Bon Thar Rd, Yangon, Myanmar03.2018
Skills
- Customer Experience
- Customer Accounts Management
- Inspection Checklists
- Hardworking and Responsible
- Customer Needs Assessments
- Time Management
- Equipment Repairs
- Guest Satisfaction
- Customer service
- Cash Register Operations
- Employee Coaching and Motivation
- Team-Building Exercises
Languages
Burmese,myanmar
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Native or Bilingual
English
Native or Bilingual
Spenish
Limited Working
Timeline
Waiter
Annapurna Cuisine
06.2021 - 08.2021
Food Delivery Driver
Uber Eats
04.2020 - Current
7-11 Manager
7-11 Franchise
03.2019 - Current
Marketing
Mg Grobal Technology Myanmar,ltd
05.2017 - 02.2019
-myanmar,English,mathematics,chemistry,physics,eco
B.E.H.S (2)
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