Experienced Mental Health Counselor with 10+ years of providing individual and group session to adults and adolescents with low acuity mental illness. Skilled in designing and implementing effective treatment plans. Successfully managed a caseload of individual clients while providing weekly support groups. Committed to facilitating positive changes in the lives of others. Possesses a working knowledge of therapeutic modalities, including anger management and crisis intervention, delivering comprehensive and impactful counseling services.
Hi, I’m
Heira Hernandez Medina
Ponce,USA
Summary
Overview
10
years of professional experience
Work History
Deployed Services, LLC
Child Well-Being Specialist
01.2025 - Current
Job overview
- Partner with management on decisions regarding the care of children who are experiencing current and/or ongoing medical, psychological, physical limitations, developmental, behavioral, or safety needs that require frequent attention
- Assist CBP personnel in documenting and transferring information for individual cases due to the complex requirements for HHS placements of children with special needs and for other downstream partners
- Report activities to leadership on a regular basis via shift reports and supervisory meetings
- Other duties as assigned
Deployed Services, LLC
Clinician/POC
08.2023 - 01.2025
Job overview
- Formulated tailored service plans by collaborating with multidisciplinary teams
- Facilitated growth among participants through structured discussions
- Enhanced communication with case managers and care coordinators
- Assisted in developing and implementing policies and procedures related to clinical operations
- Conducted group sessions on coping skills, stress, and anger management
- Took on point of contact duties in lieu of lead clinician
BCFS-Baptist Child and Family Services-HHS-EMD
Lead Clinician/Clinician
02.2022 - 03.2022
Job overview
- Employed program-specific curriculums as per contract specifications
- Adhered to established protocols for the delivery of therapeutic services as per BCFS standards
- Supported clients aged 0 to 17 in crisis interventions
- Conducted initial screenings and assessments of clients to determine mental health needs
Comprehensive Health Services, Inc.
Clinician
11.2020 - 06.2021
Job overview
- Recorded client intake and admission data following company guidelines
- Facilitated group therapy sessions focused on various topics such as coping skills, anger management, and grief counseling
- Recorded services performed by program-specific criteria in the internal system
- Ensured compliance with the company and funding source guidelines
Comprehensive Health Services, Inc.
Clinician
04.2019 - 11.2020
Job overview
- Completed admission and assessment meetings according to program standards
- Established customized groups aligned with unique client demands
- Facilitated group therapy sessions focused on various topics such as coping skills, anger management, and grief counseling
- Collaborated with multidisciplinary team members to coordinate care for clients
Southwest Key Programs
Clinician-Staff Secure Shelter
03.2017 - 04.2018
Job overview
- Facilitated emergency response efforts involving security-level males ages 10-17
- Facilitated interactive sessions in accordance with established course guidelines
- Performed case consultations during team meetings
- Assisted in developing and implementing policies and procedures related to clinical operations
- Facilitated group therapy sessions focused on various topics, such as coping skills, anger management, and emotional regulation
- Maintained accurate client records and documentation according to agency policy and procedures
Education
University of Phoenix
Master of Science from Mental Health Counseling
07.2014
University Overview
Pontificia Universidad Católica De Puerto Rico
Bachelor of Science from Psychology
12.2006
University Overview
Skills
- Crisis Management
- Behavioral Health Assessment
- Interdepartmental Collaboration
- Risk Assessment Expertise
- Collaborative Team Player
Certification
- Licensed Professional Counselor-Puerto Rico
- Licensed Professional Counselor-Texas
- Licensed Mental Health Counselor-Florida
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Child Well-Being Specialist
Deployed Services, LLC
01.2025 - Current
Clinician/POC
Deployed Services, LLC
08.2023 - 01.2025
Lead Clinician/Clinician
BCFS-Baptist Child and Family Services-HHS-EMD
02.2022 - 03.2022
Clinician
Comprehensive Health Services, Inc.
11.2020 - 06.2021
Clinician
Comprehensive Health Services, Inc.
04.2019 - 11.2020
Clinician-Staff Secure Shelter
Southwest Key Programs
03.2017 - 04.2018
Pontificia Universidad Católica De Puerto Rico
Bachelor of Science from Psychology
University of Phoenix
Master of Science from Mental Health Counseling
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