Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Heira Vora

Kansas City,Missouri

Summary

I am very good at math and have excellent customer service skills. I have 4 years of customer service experience, so I know a lot about time management. I have three years of computer knowledge (office, Microsoft, excel) I am a very fast learner have amazing analytical skills & I am very efficient & accurate in my work. I am a very diligent, detail-oriented, and have a lot of experience in my clerical position in which I offer solid understanding of legal and regulatory issues surrounding tax documents.

Overview

5
5
years of professional experience

Work History

Internal Revenue Revenue Service

IRS
10.2023 - Current
  • Identifying and reviewing forms
  • Preparing inventory reports
  • Reviewing filed material
  • Separating tax documents by designated service center
  • I have extensive knowledge in a variety of tax periods
  • Maintained filing system and organized customer documents for easy retrieval of information.
  • Processed mail accurately and efficiently, ensuring that all correspondence was distributed to the correct recipients in a timely manner.
  • Produced high-quality communications for internal and external use.
  • I determine correct posting formats, as well as palletizing, labeling, storing, and shipping outgoing mail.


Date entry

Cherokee
08.2022 - 10.2023
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Verified accuracy of data entered into system to produce error-free tax forms
  • Enhanced data accuracy by meticulously reviewing and correcting errors in tax payers forms .

Survey Conductor

CDC
04.2022 - 05.2022
  • Conduct surveys on behalf of CDC
  • Have a strong voice
  • Obtain information about Covid and other immunizations
  • Keeping information confidential

Internal Revenue Service (pathways)

Internal Revenue Service
03.2020 - 12.2020
  • Tax return processing
  • Taxpayer service
  • Tax enforcement
  • Make sure tax returns were not fraudulent.
  • Checking for stimulus payments being processed
  • Stamping tax papers

Teacher assistant

Children's Center for The Visually Impaired
09.2019 - 02.2020
  • Responded to student needs and questions promptly.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness.
  • Assisted teachers with supervision and care of group of 15 children.
  • Cultivated core values such as kindness, respect, compassion and integrity within students.

Education

Bachelors in Accounting -

UMKC
08.2026

Associates of arts -

Metropolitan community college
08.2023

High school diploma -

Lincoln college preparatory academy
06.2021

Skills

  • Fast Learner
  • Technological Application
  • Interpersonal Communication
  • Highly organized and efficient
  • Active Listener
  • Highly responsible and reliable
  • Customer Service
  • Auditing Techniques
  • Data Interpretation

References

  • Pamela Pearson, ppearson1@kcpublicschools.org
  • Maria Acosta, (316) 806-3472
  • Dacia Hindsman (816-820-3600)


Timeline

Internal Revenue Revenue Service

IRS
10.2023 - Current

Date entry

Cherokee
08.2022 - 10.2023

Survey Conductor

CDC
04.2022 - 05.2022

Internal Revenue Service (pathways)

Internal Revenue Service
03.2020 - 12.2020

Teacher assistant

Children's Center for The Visually Impaired
09.2019 - 02.2020

Bachelors in Accounting -

UMKC

Associates of arts -

Metropolitan community college

High school diploma -

Lincoln college preparatory academy

Similar Profiles

CREATE PROFILE
Heira Vora