Heisha M. Tapia Cruz
Savannah,GA
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
11
11
years of professional experience
Work History
Front End Cashier
Walmart
10.2024 - Current
- Processed more than 75 transactions per shift with credit card, EBT, and gift certificate payments with electronic computer system.
- Provided each customer with detailed receipts for proof of purchase and to avoid discrepancies.
- Organized items on shelves to help customers locate products easily and quickly.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
Special Education Aide
Humphreys West Elementary School
08.2023 - 06.2024
- Encourages and assists students develop self-help skills
- Works with individuals, small groups of 5 or larger groups of 30 students as assigned by the teacher
- Collects data on student performance and progress
- Observes and monitors student's progress and emotional behavior.
- Managed classroom activities and redirected problematic behavior.
Admissions and Recruiter Officer
Columbia Central University
09.2016 - 11.2018
- Assists applicants with an admissions packet and serves as a point of contact throughout the process
- Led tours of the facility for potential students and families
- Analyze the government regulations and agencies to verify institutional conformance with applicable standards.
- Make 80 follow-up calls daily with updates.
Marketing Associate
Liberty Technical College
07.2014 - 11.2015
- Developed marketing strategies and resolved problems to drive enrollments
- Worked closely with admissions to create and maintain marketing materials for sales presentations and client meetings
- Provide analytical support and monitor data quality by interpreting and summarizing data and trends.
- Planned and executed events and marketing programs to increase qualified leads.
Education
Certificate of Women's Entrepreneurship -
Cornell University
Virtual01.2024
Bachelor of Arts - Psychology
University of Puerto Rico
Cayey, PR01.2015
Skills
- Bilingual
- Microsoft Office
- Customer Service
- Marketing Strategies
- Microsoft Teams
- Analytical
- Progress Documentation
- Data Collection
- Payment processing
- Shelf stocking
- Loss prevention
Timeline
Front End Cashier
Walmart
10.2024 - Current
Special Education Aide
Humphreys West Elementary School
08.2023 - 06.2024
Admissions and Recruiter Officer
Columbia Central University
09.2016 - 11.2018
Marketing Associate
Liberty Technical College
07.2014 - 11.2015
Certificate of Women's Entrepreneurship -
Cornell University
Bachelor of Arts - Psychology
University of Puerto Rico
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