Heith Vaughn
Madison Heights,MI
Summary
Proven track record in optimizing warehouse operations, evidenced by enhanced efficiency at UPS through strategic package handling and space utilization. Skilled in heavy lifting and team collaboration, I excel in environments requiring attention to detail and a commitment to safety. My experience also includes providing exceptional customer service and merchandise management, significantly contributing to a positive shopping experience at Kroger and Home Depot.
Overview
5
5
years of professional experience
Work History
Package Handler
UPS
Madison Heights, MI
09.2023 - Current
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Provided training support for new hires, sharing knowledge of best practices in package handling procedures.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Lot Associate
Home Depot
Madison Heights, MI
03.2020 - 04.2023
- Responded to customer requests efficiently and with knowledgeable assistance.
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
- Assisted customers with unloading and loading material to and from vehicles.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Courtesy Clerk
Kroger
Madison Heights, MI
03.2019 - 12.2020
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
Education
General Studies
05.2021
Skills
- Heavy Lifting
- Warehouse Safety
- Package unloading
- Packaging
- Merchandise Stocking
- Product restocking
- Merchandise Display
- Stock Rotation
- Stock replenishment
- Team Collaboration
- Attention to Detail
- Inventory organization
- Damage Prevention
Timeline
Package Handler - UPS
09.2023 - Current
Lot Associate - Home Depot
03.2020 - 04.2023
Courtesy Clerk - Kroger
03.2019 - 12.2020
Macomb Community College - , General Studies
Lamphere High School - ,