Hei Tung (Stella) Chan
Honolulu,HI
Summary
Knowledgeable Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with multi-cultural and cross-functional teams in ensuring operational and service excellence.
Overview
9
9
years of professional experience
Work History
Assistant Administrative Manager
Efficiency Office
06.2022 - 12.2023
- Enhanced office efficiency and oversaw daily administrative operation of the Social Innovation and Entrepreneurship Development Fund, ensuring smooth workflow and timely completion of tasks.
- Provided excellent customer service to the Fund's committee members and grantees. Greeted visitors and clients professionally for excellent reception service.
- Managed high-level executive calendars, coordinating scheduling requests, Fund's events, seminar and meeting arrangements for staff and clients as needed.
- Created reports, briefs, agendas, minutes, publicity, presentations and other materials for the Fund and other executive staff.
- Organized and updated reports, managed accounts, and generated reports for the Fund's database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving, monitoring and reporting on office expenses.
- Collaborated with other managers to develop strategic plans for the improvement of departmental functions.
- Supervised staff and delegated tasks to maintain productive administrative operations.
Assistant Curator
Hong Kong Museum of History
04.2021 - 05.2022
- Provided executive and administrative support, including data and record management, retrieval, and compilation
- Conducted research on potential acquisitions, ensuring informed decisions were made regarding investments in new artworks.
- Assisted in the acquisition of significant artifact, contributing to the growth and prestige of the museum's collection.
- Collaborated with fellow curators and researchers to develop thought-provoking exhibitions that attracted increased visitor numbers.
- Liaised with international museums and cultural institutions to arrange short-term loans of prestigious works for special exhibitions.
- Oversaw inventory management systems, ensuring accurate records were maintained for both incoming loans and outgoing artwork shipments.
- Developed educational materials for general public visiting exhibitions
- Supervised the installation and de-installation of exhibitions, maintaining safety standards while minimizing damage to valuable pieces.
Assistant Manager
Hong Kong Jockey Club Music And Dance Fund
10.2020 - 03.2021
- Provided secretariat and daily administrative support to the Fund and its Committee, ensuring smooth workflow and timely completion of tasks.
- Managed high-level executive calendars, coordinating scheduling requests, Fund's events, workshops, and meeting arrangements for donors, awardees, and members as needed.
- Provided excellent customer service to the Fund's committee members and awardees. Greeted visitors and clients professionally for excellent reception service.
- Created reports, briefs, agendas, minutes, publicity, presentations and other materials for the Fund
- Organized and updated reports, managed accounts, and generated reports for the Fund's database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving, monitoring and reporting on office expenses.
- Supervised staff and delegated tasks to maintain productive administrative operations.
- Derived marketing, publicity plans and promotional strategies (both online and office) for the Fund's programs, managed webpage revamp and social media platforms.
Assistant Music Officer (Activity and Promotion)
Music Office, HKSAR Government
01.2020 - 10.2020
- Oversaw and developed large-scale music programs for the general public.
- Provided administrative and logistic support of the Office and its outreach activities, ensuring task completion at a smooth and timely manner.
- Created briefs, minutes, reports and presentation materials for internal staff.
- Enhanced communication and maintained a close network with researchers, local schools, and other cultural institutions to identify potential collaboration opportunities.
- Derived marketing, publicity plans and promotional strategies (both online and office) for the Office's programs, managed webpage revamp and social media platforms.
Research and Teaching Assistant
University of Hong Kong
09.2014 - 08.2017
- Performed teaching duties to undergraduate courses.
- Conducted researches and generated reports on topics assigned by supervisors.
- Assisted in planning and organizing academic conferences and colloquiums, provided administrative support.
Education
Master of Philosophy -
University of Hong Kong
Hong Kong12.2017
Bachelor of Arts -
University of Hong Kong
Hong Kong11.2013
Skills
- Microsoft Office proficiency
- Project and event coordination
- Office administration
- Organization and Multitasking
- Scheduling and planning
- Recordkeeping and Reporting
- Expense Reports
- Effective communication
- Customer service
- Problem-solving abilities
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Assistant Administrative Manager
Efficiency Office
06.2022 - 12.2023
Assistant Curator
Hong Kong Museum of History
04.2021 - 05.2022
Assistant Manager
Hong Kong Jockey Club Music And Dance Fund
10.2020 - 03.2021
Assistant Music Officer (Activity and Promotion)
Music Office, HKSAR Government
01.2020 - 10.2020
Research and Teaching Assistant
University of Hong Kong
09.2014 - 08.2017
Master of Philosophy -
University of Hong Kong
Bachelor of Arts -
University of Hong Kong
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