Hekmatullah Ahmadi

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with returns, refunds and resolving transaction issues.

• Supervised team members to confirm compliance with set procedures and quality requirements.
• Team Management: Leading, mentoring, and guiding a team of Business Analysts to ensure effective performance and professional growth.
• Sales Training: Providing training and development opportunities to enhance team members' sales skills and product knowledge.
• Goal Setting Setting individual and team sales targets, and monitoring progress to ensure achievement.
• Sales Strategy Developing and implementing sales strategies to drive revenue growth and expand customer base.
• Recruiting and hiring new sales talent
  Conducting sales meetings and training sessions
  Analyzing sales data and reporting on team performance.

1. Answer customer inquiries and resolve issues via phone, email, or chat.

2. Generate sales leads and meet sales targets.

3. Build and maintain customer relationships.

4. Handle customer complaints and feedback.

5. Process sales transactions and manage orders.

6. Provide product information and demos.

7. Upsell and cross-sell products/services.

8. Meet and exceed monthly sales targets.

9. Stay updated on product knowledge and industry trends.