Helai Amiri
Mission Viejo,California
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier & Sales Associate
Adidas
Los Angeles
02.2023 - 04.2023
- Provided excellent customer service, assisted shoppers with inquiries and purchases
- Worked with team members to achieve sales targets and enhance the shopping experience
- Demonstrated product knowledge to effectively upsell and cross-sell products.
Hostess & Server Assistant
Montage Hotel
Laguna Beach
11.2021 - 08.2022
- Collaborated with management to implement strategies for improving customer experience
- Anticipated and responded to server requests to fulfill guest needs and requests efficiently
- Multitasked and prioritized tasks effectively in a fast-paced environment.
Waitress & Manager
Sabatino Italian Bistro
Mission Viejo
12.2017 - 10.2021
- Provided exceptional customer service, ensuring guest satisfaction and repeat business
- Managed inventory and ordering, to ensure optimal stock levels
- Devised a plan with senior management to set goals and objectives.
Education
Bachelors Degree - Sociology
University of California, Los Angeles (UCLA)
06.2024
Transfer & IGETC Certification - Sociology
Saddleback Community College
05.2022
High School Diploma -
Capistrano Valley High School
Mission Viejo, CA06-2020
Skills
- Communication
- Team Work
- Detail Oriented
- Project Management
- Ethnography
- Qualitative & Quantitative Research
- Data Analysis
- POS Systems
- Imovie and CapCut Editing
- Photography
Languages
- English, Native Speaker
- Dari, Fluent
- French, Basic Knowledge/Intermediate
Accomplishments
- Honors Program at Saddleback College
- Deans List in 2021 and 2022
- Perfect Attendance from 2016-2018
Certification
- CITI Certificate: "Human Research - Social and Behavioral Researchers and Staff"
Affiliations
December 2021
- Secret Santa for Lower Class Latin Community; Santa Ana, Ca.
September 2022 - June 2024
- United Afghan Club Member; UCLA
December 2017 - October 2021
- Taste of the Lake; Mission Viejo, Ca.
August 2015- June 2016
- Working with Special Needs Students; Newhart Middle School
August 2021
- Quad Redesigning; Saddleback Community college
Timeline
Cashier & Sales Associate
Adidas
02.2023 - 04.2023
Hostess & Server Assistant
Montage Hotel
11.2021 - 08.2022
Waitress & Manager
Sabatino Italian Bistro
12.2017 - 10.2021
Bachelors Degree - Sociology
University of California, Los Angeles (UCLA)
Transfer & IGETC Certification - Sociology
Saddleback Community College
High School Diploma -
Capistrano Valley High School