Overview
Work History
Education
Skills
Languages
Accomplishments
Certification
Affiliations
Timeline
Generic

Helai Amiri

Mission Viejo,California

Overview

5
5
years of professional experience
1
1
Certification

Work History

Cashier & Sales Associate

Adidas
Los Angeles
02.2023 - 04.2023
  • Provided excellent customer service, assisted shoppers with inquiries and purchases
  • Worked with team members to achieve sales targets and enhance the shopping experience
  • Demonstrated product knowledge to effectively upsell and cross-sell products.

Hostess & Server Assistant

Montage Hotel
Laguna Beach
11.2021 - 08.2022
  • Collaborated with management to implement strategies for improving customer experience
  • Anticipated and responded to server requests to fulfill guest needs and requests efficiently
  • Multitasked and prioritized tasks effectively in a fast-paced environment.

Waitress & Manager

Sabatino Italian Bistro
Mission Viejo
12.2017 - 10.2021
  • Provided exceptional customer service, ensuring guest satisfaction and repeat business
  • Managed inventory and ordering, to ensure optimal stock levels
  • Devised a plan with senior management to set goals and objectives.

Education

Bachelors Degree - Sociology

University of California, Los Angeles (UCLA)
06.2024

Transfer & IGETC Certification - Sociology

Saddleback Community College
05.2022

High School Diploma -

Capistrano Valley High School
Mission Viejo, CA
06-2020

Skills

  • Communication
  • Team Work
  • Detail Oriented
  • Project Management
  • Ethnography
  • Qualitative & Quantitative Research
  • Data Analysis
  • POS Systems
  • Imovie and CapCut Editing
  • Photography

Languages

  • English, Native Speaker
  • Dari, Fluent
  • French, Basic Knowledge/Intermediate

Accomplishments

  • Honors Program at Saddleback College
  • Deans List in 2021 and 2022
  • Perfect Attendance from 2016-2018

Certification

  • CITI Certificate: "Human Research - Social and Behavioral Researchers and Staff"

Affiliations

December 2021

  • Secret Santa for Lower Class Latin Community; Santa Ana, Ca.

September 2022 - June 2024

  • United Afghan Club Member; UCLA

December 2017 - October 2021

  • Taste of the Lake; Mission Viejo, Ca.

August 2015- June 2016

  • Working with Special Needs Students; Newhart Middle School

August 2021

  • Quad Redesigning; Saddleback Community college

Timeline

Cashier & Sales Associate

Adidas
02.2023 - 04.2023

Hostess & Server Assistant

Montage Hotel
11.2021 - 08.2022

Waitress & Manager

Sabatino Italian Bistro
12.2017 - 10.2021

Bachelors Degree - Sociology

University of California, Los Angeles (UCLA)

Transfer & IGETC Certification - Sociology

Saddleback Community College

High School Diploma -

Capistrano Valley High School

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Helai Amiri