Helaine Garcia Curiel
Milwaukee
Summary
At Shake Shack: I was promoted every 3 months and started traveling within 9 months of joining. I traveled 3 times within my time with Shake Shack and to this day I'm offered traveling opportunities by fellow NSO trainers. I worked an average of 40-50 regularly and when traveling I worked 70+ hours! I enjoyed it tremendously.
Overview
5
5
years of professional experience
Work History
Team Member
Aldi
1740 Miller Park Way, West Milwaukee, WI 53214
04.2025 - Current
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet expectations.
- Increased customer satisfaction with quick responses to questions and concerns.
- Pulling items in the store and ensuring everything is fully stocked and organized.
- Disposing of bad products and setting them up for donation.
- Breaking down boxes in bailer machine.
- Using pallet jacks daily to organize stock.
- Stocking freezer, fridge, deli aisles, dry stock, and Aldi finds.
- Checking dates and marking down products.
- Mainting a balanced drawer in a fast paced environment.
- I work full-time!
NSO Trainer (New Store Opening Trainer)
Shake Shack
220 E Buffalo St Suite 110, Milwaukee, WI 53202
02.2023 - 09.2024
- Trained new hires, resulting in stronger team work and increased productivity.
- Ensuring that the work place was kept positive and friendly for everyone. Making sure that no one was left out and gladly lent a helping hand to all.
- Provided one-on-one mentoring to help all individuals reach their full potential within the team. This includes new members and even senior members.
- Promoted a culture of continuous learning by telling my story of how quickly I got my position through hard work. Explaning that hard work pays off in the end!
- Delivered dynamic presentations and hands on learning to new hires, ensuring they retained the information and build confidence in their duties.
- Translated information for spanish speaking hires and provided attentive support.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Provided safety training to ensure all members are kept well informed and confident on how to act when a problem does arise.
- I worked here starting my last year of High School. Recieving work release to work more!
Folder
Shirts and Logos
301 W Vogel Ave, Milwaukee, WI 53207
05.2022 - 08.2022
- Worked in a fast-paced environment and preformed my duties quickly and efficiently.
- Labeled products using a heated pressing machine up to 400° F.
- Folded hundreds of products and packaged in several boxes at the end of shift.
- organized boxes weighing 20-50lbs.
- Worked on my feet all 8-10 hours each shift.
- Translated spanish requests of other team members to managers in english.
- Maintained a clean environment for myself and others.
- Trained new hires on expectations, methods that are efficient, and how to safely operate heat pressers.
- Worked during summer break of 2022, Mon-Friday, 40-50 hours weekly.
Cashier and Waitress
Beto's Pizza
1234 S César E. Chávez Dr, Milwaukee, WI 53204
08.2021 - 12.2021
- Greeted guests when walking towards the taco truck and responded promptly to their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked here during my second year of Highschool! The shifts were 10-12 hours, working Friday-Saturday because I was in school. I would work 6 hour shifts on Thursdays when needed.
Waitress
Taqueria Aranda
1531 W Lincoln Ave, Milwaukee, WI 53215
08.2020 - 12.2020
- Helped customers with dietary restrictions and allergies.
- Working closely with kitchen staff when it came to changes to a dish on the guests request.
- Inspected dishes and utensils for cleanliness.
- Processed orders efficiently, ensuring timely delivery to kitchen.
- Collected payment for food and drinks served, while maintaining an accurate cash drawer.
- Verified age of guests appearing under 45 before serving alcoholic beverages.
- Provided attentive service to all guests by regularly checking their table and watching out for any social cues indicating that they required service.
- Ensured cleanliness of dining areas and restrooms.
- Worked here during my first year of High School! I worked Mon-Friday, sometimes weekends, 4-12.
Education
Medical Lab Technician
Blackhawk Technical College
Janesville, WI05.2027
Highschool Diploma -
Golda Meir
227 W Pleasant St, Milwaukee, WI 5321205.2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Cash handling
- Flexible schedule
- Leadership qualities
- Heavy lifting
- Creativity and innovation
- Product knowledge
- Training and mentoring
- FLUENT IN SPANISH
- Equipment maintenance
- Willingness to learn
- POS systems
- Multitasking
Personal Information
Title: Art Educator
Timeline
Team Member
Aldi
04.2025 - Current
NSO Trainer (New Store Opening Trainer)
Shake Shack
02.2023 - 09.2024
Folder
Shirts and Logos
05.2022 - 08.2022
Cashier and Waitress
Beto's Pizza
08.2021 - 12.2021
Waitress
Taqueria Aranda
08.2020 - 12.2020
Medical Lab Technician
Blackhawk Technical College
Highschool Diploma -
Golda Meir