Helen C. Lebron
Cleveland,OH
Summary
I'm a Senior at Baldwin Wallace University, fluent in English and Spanish. I developed ESL curriculums, classes, and forms for marketing. Office professional with experience with various administrative tasks for the last three years. I have an understanding of medical vocabulary and non-profit work structure.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Economic Integration Intern
Us Together
Cleveland, Ohio
05.2023 - Current
- Participate in supervision regularly and participate with discussion on feedback and learning objectives.
- Assists with organizing and conducting ESL Classes and in various career or vocational enrollments.
- Provide assistance and participate with career and employment support services which may include: job readiness training, job placement assistance, job development, networking and employment relations, job retention services, career exploration, and other vocationally focused support services.
- Work closely with staff to learn and receive information about services to members of the Afghan community
- Document all participant contacts and service interactions as directed; this may include data entry, writing case notes and completing documents and forms Follow and adhere to all US TOGETHER agency policies and procedures
- Administrative work including designing and completing forms, marketing materials, contributing to routine reports, assisting with grant proposals and other administrative tasks.
- Attending and participating in all meetings with department and all staff
- Other duties as assigned to be compliant with educational objectives
- Handled incoming calls and directed callers to appropriate department or employee.
Secretary
Blue Star Home Care LLC.
Clevelan, OH
03.2021 - 05.2023
- Assisted coworkers and staff members with special tasks on daily basis.
- Supported company leaders by scheduling appointments and
organizing itinerary and other activities between the client, care givers, doctors, and our agency nurse. - Maintain a clean and sharp communication between Doctors, Clients, Nurse and CEO when need.
- I trained the care givers in a process of two weeks. Currently I also trained our current secretaries.
- Keeping detailed record of verbal, electronic and physical medical records.
- Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
- I have acquired an advanced computer skills such as excel formulas, Microsoft, managing database, our website that we use as a timesheet for our care givers and many other website we use for our Doctors, State Case Workers and Client Information.
- Created and updated spreadsheets to track and report data.
Education
Bachelor of Arts - International Studies
Baldwin Wallace University
Berea, OH05.2024
Skills
- Student/New workers Mentoring
- Organization (Physically/Online)
- Communication
- Bilingual (English/Spanish)
- Currently learning Arabic
- Personable
- Working with team and/or alone
- Quick to adjust to new environments
- OSHA trained
- Data Verification
- Software
- Customer Service
Certification
- Family Peer Support
- Translator
Timeline
Economic Integration Intern
Us Together
05.2023 - Current
Secretary
Blue Star Home Care LLC.
03.2021 - 05.2023
Bachelor of Arts - International Studies
Baldwin Wallace University
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