Helen Arruda

• Research and resolve deduction discrepancies and chargebacks in High Radius
• Partner with internal departments to streamline deduction approval and resolution workflows
• Maintain detailed documentation for all deduction activity
• Collaborate with Sales teams to resolve outstanding deductions
• Identify root causes of deductions and implement process improvements
• Monitor aging deduction balances to minimize financial exposure
• Communicate with customers and vendors to validate and clear deductions
• Assist with month-end close by reconciling deduction accounts

• Trained in Deltek CostPoint software.
• Performed daily processing of accounts payable transactions to maintain financial accuracy.
• Verified that transactions complied with financial policies and procedures.
• Handled payment discrepancies and vendor inquiries.
• Opened and assigned new vendor accounts.
• Processed company receipts, sales invoices, and vendor payments.
• Verified and processed vendor invoices, resolving billing errors when necessary.
• Managed high-volume invoice processing with minimal supervision.
• Reviewed, validated, and processed 1099s and W-9 tax forms per IRS regulations.
• Reconciled bank accounts and created daily cash receipts.
• Verified packing slips and processed receiving documents.
• Performed monthly and yearly closings and managed petty cash.
• Reviewed, coded, and processed manual checks and ACH payments.

Reconciled invoices and processed payments for over 200 vendors.

• Trained in QuickBooks.
• Investigated and resolved billing and payment discrepancies.
• Generated invoices and processed credit payments received.
• Processed bank deposits and reconciled multiple bank accounts monthly.
• Provided reporting support to store management and administration.
• Answered vendor and customer calls, resolving payment and invoice issues promptly.