Summary
Overview
Work History
Education
Skills
Timeline
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HELEN BEGAY

Phoenix,AZ

Summary

Distinguished for enhancing safety and customer satisfaction at Garda World Security Services, I bring a proven track record in attentive observation and exceptional customer service. Skilled in navigating metropolitan Phoenix, my adaptability and punctuality have been pivotal in achieving efficient, secure environments and timely deliveries, recognized by an Employee of the Month award. Fluent in English and Navajo, I excel in diverse settings.

Overview

11
11
years of professional experience

Work History

Unarmed Security Guard

Garda World Security Services
02.2024 - Current

Post at Main Entrance of HOA Retirement Community. Guarding a restricted area against unauthorized entry. Reporting daily activities, answering phone calls, following established security and safety procedures/post orders to include enforcement of company rules, policies and regulations. Rotating shifts patrolling property to assure safety and securing doors and gates from animals and trespassers.

CDL A OTR Driver

Werner Enterprises
11.2023 - 02.2024

Trained with a mentor, performed pre-trip inspections, maintenance tasks, checking emergency equipment for good working order. Removing debris, Coupling/Uncoupling trailers, checking Landing gears for stability, and safely secured. Check all load related documentation such as Bill of lading, Weight of load/truck for compliance with State Regulations, delivery instructions. Utilizing GPS or other devices to plan trip route. Navigated challenging weather conditions and road hazards with skill, minimizing potential for accidents while ensuring on-time deliveries.

Unarmed Security Guard

Circle The City
07.2020 - 11.2023

Worked with the Homeless, whom are in need of medical treatment. Posted at the entrance of all the Medical facilities. Monitored patient flow and lobby capacity while circulating among visitors, patrons and employees to preserve order. Routed and answered questions. Escorted Physicians. Assisted in emergency situations, Confiscated drugs/paraphernalia and weapons during room searches, Completed detailed incident reports to provide accurate documentation of security events for future reference. Patrolled and secured all doors/gates. Improved overall safety by enforcing company policies and regulations among employees and patrons alike. Stepped in as Leadership to assist in training and other task as needed. Recognized for Employee of the Month.

Night Stocker

Walmart
04.2020 - 07.2020

Improved store organization by efficiently restocking shelves and displays during overnight shifts. Collaborated with coworkers to complete nightly stocking tasks efficiently and effictively.

Delivery Driver

Amazon Prime
01.2020 - 03.2020

Loaded truck and properly secured items to prevent damages. Delivered packages to customer doorsteps and business offices.

Completed on-time deliveries by choosing best and most efficient routes. Read maps, followed oral, and written instructions and used GPS technology to make deliveries on tight timetables. Operated vehicle safely in highly congested areas with no traffic violations.

Shuttle Driver

Airport Shuttle Of Phoenix
12.2019 - 01.2020

Provided service to and from Sky Harbor Airport. (occasionally out of town.) Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations. Operated with safety and skill to avoid accidents and delays. Demonstrated excellent communication skills while interacting with passengers to address their needs and concerns. Maintained a clean and comfortable vehicle, promoting a positive travel experience. Assisted with luggage handling to ensure their belongings were securely stored and safely transported Ensured passenger safety by adhering to company protocols and traffic regulations during transit.

Airport Shuttle Driver

Super Shuttle-
03.2013 - 12.2019

Transported to and from Sky Harbor Airport. Operated with safety and skill to avoid accidents and delays, followed designated routes and schedules, navigated through heavy traffic conditions safely, utilizing advanced driving skills and knowledge of local roads. Assisted passengers with luggage and other items, loading and unloading with care. Maintained a clean and comfortable vehicle for passengers, ensuring a positive travel experience. Inspected vehicle regularly to identify and handle upkeep needs and maintained professional appearance for customers.

Education

Commerical Drivers License A - Truck Driving

Southwest Truck Driving School
Phoenix, AZ
11.2023

Skills

  • Attentive Observant
  • Punctuality
  • Honest and Dependable
  • Customer Service
  • Adaptable and Flexible
  • Exellent Driving Record
  • Knowledge of Metropolitan Phoenix
  • Fluent English and Navajo
  • Carpentry

Timeline

Unarmed Security Guard

Garda World Security Services
02.2024 - Current

CDL A OTR Driver

Werner Enterprises
11.2023 - 02.2024

Unarmed Security Guard

Circle The City
07.2020 - 11.2023

Night Stocker

Walmart
04.2020 - 07.2020

Delivery Driver

Amazon Prime
01.2020 - 03.2020

Shuttle Driver

Airport Shuttle Of Phoenix
12.2019 - 01.2020

Airport Shuttle Driver

Super Shuttle-
03.2013 - 12.2019

Commerical Drivers License A - Truck Driving

Southwest Truck Driving School
HELEN BEGAY