Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helen Belayneh

Alexand,VA

Summary

Compassionate Certified Nursing Assistant adept at bathing, grooming and feeding elderly and disabled patients. Familiar with advanced medical terminology and procedures.

Overview

21
21
years of professional experience

Work History

Certified Nursing Assistant

GRISWOLD HOME CARE
Alexandria, VA
11.2018 - Current
  • Assisted with personal tasks such as dressing and bathing
  • Provided clean and safe homes for patients
  • Participated with patient in leisure activities and transportation so that they can remain engaged in their communities
  • Oversaw medication and patient vital signs under the supervision of a healthcare practitioner
  • It ensures patients have a great quality of life by providing nutritious home meals.
  • Answered calls and supported patient comfort and safety by adjusting bed rails and equipment.
  • It promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Educated patients and family members on best home care practices for healing and recovery.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Supported needs of [Number]+ residents under long-term care.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.

Certified Nursing Assistant

Life Mater
01.2017 - 03.2020
  • Assisted with personal tasks such as dressing and bathing
  • Provided clean and safe homes for patients
  • Participated with patient in leisure activities and transportation so that they can remain engaged in their communities
  • Oversaw medication and patient vital signs under the supervision of a healthcare practitioner
  • Ensured patient was able to have a great quality of life by providing nutritious home meals.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Supported needs of [Number]+ residents under long-term care.

Certified Nursing Assistant

THE GARDENS AT FAIR OAKS
04.2018 - 06.2019
  • Cared for individuals with dementia, Alzheimer's disease, physical disability, those undergoing post-operative recovery and convalescents
  • Took and recorded vital signs such as temperature, blood pressure, pulse and respiration rates, and blood sugar
  • Monitored patients' intake of oral medications as directed by physician or nurse and made notation of time and amount given
  • Cleaned rooms, changed bed linens, and attended to patients' comfort and cleanliness
  • Turned bedfast patients to avoid bedsores or gave enemas, douches, massages, alcohol rubs and compresses
  • Prepared and served food or fed patients needing assistance, and recorded food or liquid intake and output.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced patient stress levels through effective communication and active listening skills.

Server

IHOP
10.2015 - 03.2019
  • A, RICHMOND HWY ALEXANDRIA, Greeting guests in the entrance area with a smile and escorting them to their seats
  • Consistently exceeded sales goals by efficiently managing sections and multi-tasking
  • Provided excellent customer service and ensured that all my customers were well taken care of
  • Problem-solved and resolved customer complaints and issues
  • Developed restaurant image by providing fast and courteous service to guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.

Travell and Tour Agent

Abba Travel Agent
10.2008 - 09.2013
  • Enhanced customer satisfaction by providing personalized travel recommendations and itineraries.
  • Streamlined booking processes for increased efficiency and improved client experience.
  • Developed strong relationships with vendors, securing competitive rates and exclusive deals for clients.
  • Resolved client issues promptly and professionally, fostering trust and loyalty among clientele.

Air Ticket Agent

Ethiopian Airlines
09.2003 - 09.2008
  • Enhanced customer satisfaction by efficiently managing ticket reservations, cancellations, and modifications.
  • Streamlined the check-in process for faster boarding times and improved passenger experience.
  • Assisted passengers with special needs, ensuring a comfortable and hassle-free travel experience.
  • Resolved customer complaints promptly, maintaining a professional demeanor and positive company image.

Education

CERTIFIED BILLING & CODING
Annandale

Some College (No Degree) - BSC Nursing

NORTHERN VIRGINIA COMMUNITY COLLEGE
Annandale

Skills

  • Communication
  • Customer Support
  • Medical Coding
  • Airline Ticket
  • First aid and CPR
  • Electronic charting
  • Bilingual in Amharic and English
  • Certified Nursing Assistant, possessing CPR certification
  • Empathetic to the needs of patients, especially elderly patients Works
  • With minimal direction and exercises sound judgment
  • Communicate with team members to coordinate actions in
  • Fast-paced environments
  • Compassion and EmpathyMaintaining confidentiality
  • Feeding Assistance
  • Complex Problem-Solving
  • Patient Care
  • Compassionate communication
  • Dressing assistance
  • Basic Life Support
  • Patient Transfers
  • Bathing Assistance
  • Patient Lifting
  • Direct Patient Care
  • Indirect Patient Care
  • Medical terminology knowledge
  • Condition Monitoring
  • Observing responses
  • Care plan implementation
  • Documenting behaviors
  • Electronic Charting
  • Mobility Assistance
  • Conducting intakes
  • Quality Assurance
  • Transporting patients
  • Patient Relations
  • Patient-focused care
  • Supporting personal needs
  • Medical Records Management
  • Companionship and emotional support
  • Activity Planning
  • Preparing meals
  • Quality Assurance Controls
  • EMR / EHR
  • Ambulation Assistance
  • Pediatric Care
  • End-of-life care
  • Chronic Disease Management
  • Shared governance
  • Geriatric Care
  • Medical office administration
  • Patient Assessments
  • Specimen Collection
  • Compassionate
  • Outpatient Care
  • Healthcare ethics
  • Feeding assistance expert
  • Bedside manner
  • Compassionate caregiver
  • DBMS
  • Room Cleaning and Restocking
  • Heartsaver First Aid (First Aid)

Timeline

Certified Nursing Assistant

GRISWOLD HOME CARE
11.2018 - Current

Certified Nursing Assistant

THE GARDENS AT FAIR OAKS
04.2018 - 06.2019

Certified Nursing Assistant

Life Mater
01.2017 - 03.2020

Server

IHOP
10.2015 - 03.2019

Travell and Tour Agent

Abba Travel Agent
10.2008 - 09.2013

Air Ticket Agent

Ethiopian Airlines
09.2003 - 09.2008

CERTIFIED BILLING & CODING

Some College (No Degree) - BSC Nursing

NORTHERN VIRGINIA COMMUNITY COLLEGE

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