Helen Boatwright
Colorado Springs,CO
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
Work History
Store Manager
Sprouts Farmers Market Inc.
01.2024 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Oversaw hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Developed and implemented successful staff incentive programs to motivate employees.
District Execution Manager
Home Depot
07.2019 - 01.2024
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Developed business initiative deliverables, monitoring tools, validation test plans and governance to serve needs of internal stakeholders.
- Proactively identified potential obstacles during planning stages allowing ample time for strategy adjustments leading to minimized risks.
- Designed roadmaps and timelines and identified risks and mitigations to execute business plans.
- Delivered results on time by efficiently delegating tasks, establishing priorities, and maintaining open lines of communication between team members.
- Optimized project success with thorough risk assessments and mitigation plans.
- Led change initiatives that resulted in improved processes while remaining adaptable in fast-paced business environments.
- Coordinated logistics for seamless project executions, minimizing delays or disruptions.
- Cultivated a high-performance environment with regular performance evaluations, feedback, and coaching sessions.
- Implemented best practices in project management methodologies for increased effectiveness across the organization.
Merchandising Execution Manager
Home Depot
07.2016 - 07.2019
- Oversaw successful implementation of special events and promotional campaigns within assigned region or territory.
- Improved merchandising execution by implementing effective strategies and innovative display techniques.
- Conducted regular audits of stores'' compliance with company standards in visual presentation, signage, and promotional displays.
- Collaborated closely with marketing teams on creation of compelling visuals that elevated brand image while simultaneously driving sales performance.
- Delivered engaging training sessions for staff on best practices in merchandising execution, enhancing overall team performance.
- Developed strong relationships with vendors to ensure timely delivery of products and promotional materials.
- Collaborated with cross-functional teams to develop comprehensive merchandising plans for product launches and promotions.
- Spearheaded seasonal floorset changes, coordinating efforts across multiple departments to execute complex transitions efficiently.
Education
Bachelor of Science - Human Resources Management
CSU Global
Colorado 05.2025
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Training and mentoring
- Team Leadership
- Friendly and Positive
- Outstanding communication skills
- Team coaching
- Inventory Management
- Retail Inventory Management
- Recruiting and Hiring
- Operations Management
Timeline
Store Manager
Sprouts Farmers Market Inc.
01.2024 - Current
District Execution Manager
Home Depot
07.2019 - 01.2024
Merchandising Execution Manager
Home Depot
07.2016 - 07.2019
Bachelor of Science - Human Resources Management
CSU Global
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