Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helen Bohnet

Livingston

Summary

Dynamic professional with extensive experience at Cochran Funeral Home, excelling in data entry and client relationship management. Recognized for maintaining confidentiality and enhancing communication processes. Proven ability to thrive in fast-paced environments while delivering exceptional customer service and fostering a positive workplace culture. Strong organizational skills and effective problem-solving capabilities.

Overview

11
11
years of professional experience

Work History

Secretary

Cochran Funeral Home
09.2022 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.

My Place Eatery

Manager and Cashier
09.2014 - 03.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Diploma -

Roosevelt High School
Casper, WY
06.2003

Skills

  • Data entry
  • Electronic filing
  • Appointment scheduling
  • Microsoft Office
  • Customer service
  • Time management
  • Effective communication
  • Team collaboration
  • Organizational skills
  • Confidentiality management
  • Problem solving
  • Document preparation
  • Client relationship management
  • Positive workplace contribution
  • Verbal and written communication
  • Office administration
  • Organization
  • Keyboarding skills
  • File management
  • Calendar management
  • Sales support
  • Complex Problem-solving
  • Multi-line phone systems
  • Spreadsheet management
  • Payroll administration
  • Mail distribution
  • Accounts receivable and payable
  • Inter-office communications

Timeline

Secretary

Cochran Funeral Home
09.2022 - Current

My Place Eatery

Manager and Cashier
09.2014 - 03.2021

Diploma -

Roosevelt High School

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Helen Bohnet