Summary
Overview
Work History
Education
Skills
Nursing
Timeline
Generic
Helen Boling

Helen Boling

Chaffee,NY

Summary

Passionate Nurse with demonstrated experience in hospital settings. Proven ability to build strong relationships with patients and families while providing compassionate care. Offers strong task prioritization and organizational skills.

Overview

28
28
years of professional experience

Work History

LPN Charge Nurse

Garden Gate Health Care Facility
10.1991 - 10.2007
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
  • Delegated tasks effectively, optimizing staff productivity and maintaining a well-organized nursing unit.
  • Assembled and used equipment such as catheters, tracheotomy tubes, or oxygen suppliers to effectively manage patient care.
  • Utilized critical thinking skills to make sound clinical decisions in high-pressure situations, minimizing risks and ensuring patient safety.
  • Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
  • Provided compassionate end-of-life care, supporting patients and their families through difficult times.
  • Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
  • Promoted continuity of care by thoroughly documenting shift-to-shift communication in nursing reports.
  • Promoted patient independence by teaching self-care skills and explaining conditions and medications.
  • Managed complex wound care cases, applying advanced knowledge of wound healing principles to achieve optimal results.
  • Developed strong relationships with patients'' families, keeping them informed of progress reports and collaborating on decisions regarding their loved ones'' healthcare plans.
  • Assisted physicians during procedures, demonstrating strong clinical knowledge and attention to detail for successful outcomes.
  • Maintained accurate medical records in accordance with established protocols, ensuring confidentiality of sensitive information at all times.
  • Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
  • Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
  • Updated patient medical records with services provided, health conditions, and response to treatments using Software.
  • Implemented evidence-based nursing practices to improve patient health and maintain compliance with regulatory standards.
  • Improved infection control measures by closely monitoring staff adherence to proper hand hygiene protocols.
  • Served as a mentor to new nurses, fostering a positive work environment and promoting professional growth.
  • Collaborated with interdisciplinary team members to optimize patient outcomes and deliver high-quality care.
  • Coordinated timely admissions, transfers, and discharges for efficient bed utilization within the nursing unit.
  • Enhanced patient care by conducting comprehensive assessments and developing individualized care plans.
  • Evaluated staff performance through regular assessments, identifying areas for improvement and facilitating professional development opportunities.
  • Increased patient satisfaction scores by consistently providing exceptional customer service and addressing concerns promptly.
  • Enhanced staff morale by fostering a supportive work environment, recognizing outstanding performance, and addressing concerns effectively.
  • Achieved successful unit leadership by providing quality nursing care to Number to Number patients per day in Number-bed unit.
  • Reduced hospital readmissions by implementing effective discharge planning strategies and providing thorough patient education.
  • Administered medications and injections to patients.
  • Monitored patient health conditions to report changes to assigned physician.
  • Delivered emotional support to patients and families during challenging times.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Provided patient education on health care issues and prescribed medications.
  • Took samples to complete diagnostic and routine assessment tests.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Evaluated patient histories, complaints, and current symptoms.
  • Coordinated patient transfers to other facilities.
  • Reviewed patient history to verify conditions and current medications.
  • Helped patients complete bathing, dressing and eating.
  • Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
  • Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
  • Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
  • Provided diagnosis information, treatment possibilities, disease management tips and wound care advice to patients, loved ones and caregivers.
  • Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.

Store Manager

South Line Liquors
05.1979 - 08.1982
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Supervised guests at front counter, answering questions regarding products.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
  • Developed a successful employee retention plan, reducing staff turnover rates significantly.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Improved store layout for better customer flow and product visibility, leading to increase in average purchase size.
  • Streamlined store operations to reduce costs, negotiating with suppliers for better pricing and optimizing staff schedules for peak times.
  • Implemented customer feedback system to address and quickly rectify any issues, thereby enhancing customer loyalty.
  • Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.
  • Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
  • Optimized checkout process to reduce wait times, improving customer satisfaction scores.
  • Reduced employee turnover by creating supportive work environment and recognizing outstanding performance.
  • Managed inventory levels to minimize waste and ensure product availability, supporting customer satisfaction and sales efficiency.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
  • Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Reported issues to higher management with great detail.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Education

Accounting Technology And Bookkeeping

Erie County Community College
Orchard Park, NY

None - Human Biology And Human Services

Jamestown Community College
Olean, NY

LPN - Practical Nursing

BOCES Ellicottville
Ellicottville, NY
06.1987

Skills

  • Vital signs monitoring
  • Nursing Documentation
  • Geriatric Care
  • End of life care

i am no longer licensed Retired 2007

Nursing

I am no longer a licensed practical nurse since retiring in 2007 and my license expired. However, I am still interested in the medical field in an auxiliary position.

Timeline

LPN Charge Nurse

Garden Gate Health Care Facility
10.1991 - 10.2007

Store Manager

South Line Liquors
05.1979 - 08.1982

Accounting Technology And Bookkeeping

Erie County Community College

None - Human Biology And Human Services

Jamestown Community College

LPN - Practical Nursing

BOCES Ellicottville

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Helen Boling