Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helen Briand

Rutland,MA

Summary

Dynamic leader with a proven track record at Cracked, adept in small business operations and building strong customer relations. Excelled in strategic planning and crisis management, significantly enhancing client satisfaction and team performance. Skilled in verbal communication and teamwork, consistently achieving goals through effective leadership and collaboration.

Overview

9
9
years of professional experience

Work History

Food Trailer Owner

Cracked
09.2015 - 09.2024
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Established foundational processes for business operations.
  • Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
  • Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.

Para Professional

City of Worcester, Ma, School Department
03.2024 - 06.2024
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
  • Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Enhanced classroom efficiency through organizing instructional materials, managing daily schedules, and preparing resources for lessons as needed.

Special Education Para Professional

Wachusett Regional School District
01.2016 - 02.2024
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
  • Collaborated with teacher to create customized classroom environment integral to students' needs.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Maintained positive attitude and affirmatively communicated with each student.
  • Interacted physically and verbally with students throughout each day.
  • Offered student support through special accommodations, extra assistance, and assessments.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
  • Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
  • Oversaw class of students in absence of instructor.
  • Supported teacher in development of individual learning strategies.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.
  • Partnered with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student''s growth and progress.
  • Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
  • Responded proactively to emerging challenges by adapting instructional strategies as needed, ensuring continuous progress toward established goals for each student''s academic success and personal growth.
  • Collaborated with multidisciplinary teams to develop comprehensive support strategies for each student, contributing to improved academic performance.
  • Facilitated social skills development through targeted group activities, promoting positive peer relationships and increased self-confidence among special education students.
  • Encouraged students to participate in school activities and programs to promote well-roundedness and increase confidence.
  • Implemented evidence-based instructional strategies tailored to each student''s unique learning style, promoting greater comprehension across subject areas.
  • Established professional relationships with parents and other teachers to increase rapport and support.
  • Provided necessary accommodations for testing situations, ensuring fair opportunities for all students to demonstrate their knowledge and skills.
  • Alerted instructor to student behavior or issues requiring intervention.
  • Served as a liaison between general education teachers and special education professionals, fostering collaborative relationships that benefitted all students involved.
  • Maintained accurate records of student progress, enabling timely communication with parents and other stakeholders regarding individual achievements and areas needing improvement.
  • Utilized assistive technology tools strategically in order to facilitate increased independence among students with diverse learning needs.
  • Promoted a culture of inclusion within the school community by modeling respectful interactions and encouraging open communication among all stakeholders involved in the education of special needs students.
  • Coordinated with teachers to create inclusive lesson plans that addressed the diverse needs of all learners within the classroom setting.
  • Assisted in the organization of field trips and extracurricular events that offered valuable real-world experiences for special education students, fostering skill-building opportunities outside the classroom setting.
  • Developed tailor-fit lesson plans to cater to individual needs of each student.
  • Contributed to successful transitions between grade levels by collaborating closely with incoming teachers about each student''s specific strengths, challenges, and support requirements.
  • Created positive and inclusive classroom environment by helping students develop social skills and relationships.
  • Observed students' performance and recorded relevant data to assess progress.
  • Understood and acclimated to teacher's routine to provide classroom coverage.
  • Communicated with teachers and other district personnel to assist in evaluating progress and implementing IEP objectives.
  • Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
  • Liaised one-on-one with learners to provide additional support tailored to specific learning needs.
  • Provided individualized reading, writing and math instruction to support student development.
  • Responded to emergency situations to resolve immediate safety concerns or direct appropriate personnel for resolution.
  • Collaborated with teachers and specialists to assess student progress.
  • Instructed student activities to implement goals for remediation of deficiencies and drive student success.
  • Adapted equipment and technology, boosting student engagement and motivation.
  • Promoted good study habits and student independence to improve quality of student outcomes.
  • Kept open and frequent communication with families to provide regular updates on child's academic progress and individualized needs.
  • Worked with students to promote learning and pro-social development.
  • Maintained classroom equipment and work area to promote safe learning environment and meet mandated requirements.
  • Helped feeding and daily living skills to support physical and emotional well-being.

Education

High School Diploma -

Wachusett Regional High School
Holden, MA
06-1981

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Client service
  • Strategic planning
  • Crisis management
  • Program creation and implementation
  • Attention to detail
  • Teamwork and collaboration
  • Effective leader
  • Delegating work

Timeline

Para Professional

City of Worcester, Ma, School Department
03.2024 - 06.2024

Special Education Para Professional

Wachusett Regional School District
01.2016 - 02.2024

Food Trailer Owner

Cracked
09.2015 - 09.2024

High School Diploma -

Wachusett Regional High School
Helen Briand