Completed multifaceted planning, research, networking and implementation of client employment programs as Workforce Development Specialist for 2 years. Monitored local and regional employment markets and trends to create employment program strategies to satisfy immediate and future labor needs.
Overview
10
10
years of professional experience
Work History
Workforce Development Specialist
Amazon
02.2022 - Current
Execute new hire events based on high volume hiring labor projections to meet the labor order demands and fill on-time
Review labor order projections and risk reports to determine where and when candidate generation efforts need to be executed
Monitor dashboards for ROI and successes in efforts
Create strategic community partnerships as part of a grassroots marketing efforts to research and reach out to community organizations that may be interested in partnership opportunities with Amazon
Build and maintain relationships with over 200 current partners and community organizations such as workforce development agencies, local colleges or trade schools to leverage grassroots sourcing channels to develop talent communities to fill positions and meet hiring goals for special initiatives such as military hiring or people with disabilities hiring
Leverage these partnerships to build a continuous pipeline of candidates to fill tier 1 roles
Consistently communicate with community partners to inform of hiring, new buildings, new processes, and provide opportunities to for them or their clients to gain insight to Amazon
Find out of the box ways to promote Amazon in the community as an employer that supports Diversity and Inclusion
Build Amazon’s DEI brand to create awareness
Review quicksite for effectiveness of community engagement efforts through weekly reports on ROI data for presentation to leadership in weekly meetings
Assist other nodes with community engagement efforts to boost metrics towards meeting People with Disabilities and Military hiring goals
Mentor new community engagement POCs across Amazon network, sharing tips and best practices
Influence and partner with business and HR leaders to successfully drive large scale initiatives and gain their commitment and support in community engagement efforts and execute events
Work with many cross-functional internal and external partners to build an engagement plan for candidate generation.
Staffing Coordinator
Amazon
01.2017 - 02.2022
Executed new hire events based on high volume hiring labor projections to meet the labor order demands and fill on-time for 27 Amazon warehouses and retail locker locations
Successfully onboarded over 16,000 candidates in 2021, projected to increase in 2022 with warehouse expansion in Central Florida
Met critical deadlines for initiating background screening and completing required I-9 compliance processes
I-9 SME for team
Ensure 100% compliance for work authorization documentation for associates and incoming managers
Averaged 100-150 completed I-9 per week
Train, Guide and Develop a team of 5 L2 Staffing Administrators to execute hiring events and eliminate defects by sharing best practices and ensuring standard work is followed
Resolves candidate support and inquiry (ACCS/Yeti systems) tickets by connecting with candidates, identifying and resolving issues, and assistance with concerns.
HR Generalist
Fortress Information Security
10.2016 - 01.2017
Created an onboarding program, standardized offer letters, job descriptions and implemented a Code of Ethics hotline
Brought Fortress up to compliance by completing an internal HR audit and corrected mistakes and inconsistencies with I-9’s and personnel files
Created and maintained new hire and personnel files and entered them into Human Resources Information Systems
Acted as liaison between employee and management to answer questions or concerns regarding company policies, practices and regulations
Supported leadership with investigating and resolving Human Resources issues
Coordinated and conducted applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verifications
Transferred remaining paper files to electronic HRIS
Reviewed and revised employee handbook
Implemented employee recognition and appreciation programs
Partnered with the VP of Talent Acquisition and recruiting team to assist with the recruitment process (searches, review applications, interviews)
Created partnerships with top IT and Cyber Security Schools to build a talent pipeline.
HR Coordinator
T.G. Lee Dairy (Dean Foods)
10.2014 - 06.2016
Traveled between two manufacturing/warehouse facilities and 12 distribution branches to ensure quality communication of various HR programs and procedures for employees
Responsible for full cycle talent acquisition from posting opportunities to onboarding for all 3 Manufacturing Facilities and 12 Distribution branches throughout Florida utilizing our ATS (Deltek)
Maintained a positive time to fill rate
Conducted new-hire orientation sessions and local training sessions
Completed I-9 and e-verify
Assist with internal I-9 Audits
Ensured all job requisition files are maintained and within compliance
Represented T.G
Lee and Dean Foods at recruiting and networking events
Ensured positive employee relations by proactive employee communication, prompt issue resolution and fair & equitable treatment
Served as internal resource for employee inquiries regarding benefits, payroll, policies, and programs
Conducted investigations of employee issues at the 1st level and escalated as needed
Facilitated and supported quarterly roundtables and Town Hall meetings between leadership and employees
Maintained personnel and confidential files for current and former employees, ensuring compliance with internal document retention standards and external government regulations.
Service Coordinator II
KForce
10.2013 - 06.2014
Performed all HR operations for Maitland/Orlando field office: initiate background checks, schedule drug and health screenings, complete I-9s, E-Verify, unemployment claims, worker’s compensation process, travel arrangements, conducted annual audits, scheduled appointments for in office interviews and onboarding
Completed face to face and online onboarding activities and orientations with all new consultants
Provided support to internal recruiters, other field offices and business partners with updating Recruitmax profiles, investigating issues and resolving problems, running/creating reports or anything they may need
Assist recruiters with sourcing potential candidates via job boards and social media outlets and initial phone screenings and interviews
Provided support for all consultants for any issues concerning benefits, timecards, payroll, paystubs, W2’s, job satisfaction, collecting documents
Tracked funds on client purchase orders- ensuring a sufficient balance to cover invoices.
Education
Master of Human Resources -
Rollins College
05.2013
Bachelor of Arts Liberal Studies (Concentrations in Marketing & Mass Communications) -
University of Central Florida
05.2005
Skills
Navigate Ambiguity
Workforce Development
Creative Solution Development
Orientation and Onboarding
Employee Interviewing
Relationship Building
Strategic Planning
Coaching and Development
Training Material Development
Public Speaking
Clear Communication
Business Needs Analysis
Training Program Development
Partnership Building
Timeline
Workforce Development Specialist
Amazon
02.2022 - Current
Staffing Coordinator
Amazon
01.2017 - 02.2022
HR Generalist
Fortress Information Security
10.2016 - 01.2017
HR Coordinator
T.G. Lee Dairy (Dean Foods)
10.2014 - 06.2016
Service Coordinator II
KForce
10.2013 - 06.2014
Master of Human Resources -
Rollins College
Bachelor of Arts Liberal Studies (Concentrations in Marketing & Mass Communications) -