Helen Chuy
South Jordan,UT
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Organized childcare professional adept at staying organized and managing hectic schedules. Adheres to kind and compassionate approach when dealing with discipline issues. Career history serving individual families with multiple children in both live-in and live-out scenarios.
Overview
4
4
years of professional experience
Work History
Childcare Provider
My Happy Place
2020.12 - Current
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Assisted in potty training and other daily hygiene activities to support child development.
Barista/Cashier Team Lead
Just-A-Craving
2019.06 - Current
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Quickly and accurately counted drawers at start and end of each shift.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Education
High School Diploma -
Herriman High School
Herriman, UT06.2024
Skills
- Child Supervision
- Group Leadership
- Lesson Plan Development
- Care Management
- Infection Control
- Bilingual Customer Support
Languages
Spanish
Native or Bilingual
Timeline
Childcare Provider
My Happy Place
2020.12 - Current
Barista/Cashier Team Lead
Just-A-Craving
2019.06 - Current
High School Diploma -
Herriman High School
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