Helen Connor
Huntsville
Summary
Results-oriented Quality Manager with expertise in CMMI and ISO 9001:2015 compliance. Led appraisals and implemented process improvements to enhance operational efficiency. Strong background in software quality assurance and project management, promoting collaboration and continuous improvement within teams. Focused on achieving high-quality outcomes and developing junior staff.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Quality Manager
Peraton, Inc.
Huntsville
02.2020 - 11.2025
- Provided quality assurance and CMMI expertise to ensure compliance with CMMI-DEV Maturity Level 3 and ISO 9001:2015 for various U.S. Army and State Department organizations.
- Served on four CMMI appraisal teams, contributing to six successful appraisals.
- Collaborated with leadership and project teams to identify inefficiencies and implement effective process improvements.
- Conducted internal audits of products and processes against organizational standards, CMMI, and ISO requirements.
- Delivered ISO and CMMI training while mentoring junior QA team members as a consultant.
- Established measurement and analysis expectations at organizational level, aligning quality initiatives with business goals.
- Conducted gap analyses and developed schedules for CMMI compliance initiatives.
- Managed corrective actions from CMMI appraisals and ISO audits, ensuring timely closure of findings.
Systems Development Manager
Peraton, Inc.
Huntsville
04.2012 - 10.2019
- Managed a matrixed organization delivering engineering and support services for U.S. Army software development projects.
- Oversaw software quality assurance, testing, configuration management, cybersecurity, and IT operations.
Configuration Manager
Peraton, Inc.
Huntsville
03.2008 - 04.2012
- Managed all configuration management (CM) activities for the Condition Based Maintenance - Data Warehouse application.
- Oversaw change management, build and release processes, and conducted CM audits to maintain system integrity.
- Administered SVN Vault and Dimensions configuration management systems, safeguarding data integrity and version control.
Project Manager
Intergraph Corporation
Huntsville
03.2000 - 03.2008
- Project manager for Network Engineering, Information Assurance (IA), and IT service projects.
- Coordinated resources and schedules to ensure timely delivery of project milestones.
- Monitored expenses and resource allocation to maintain project budgets.
- Oversaw multiple projects with competing deadlines to ensure alignment with strategic goals.
Education
Bachelor of Science - Computer Science
North Carolina State University
Raleigh, NCSkills
- ISO 9001:2015 compliance
- CMMI for Development and Services
- Software quality assurance
- Process and product auditing
- Continuous improvement initiatives
- Risk assessment and management
- Root cause analysis techniques
- Software testing methodologies
- Project management expertise
- JIRA and Azure DevOps proficiency
- Issue tracking tool customization
- Appraisal team membership
- Software configuration management
Certification
CMMI Associate
Security Clearance
Active Secret clearance
Timeline
Quality Manager
Peraton, Inc.
02.2020 - 11.2025
Systems Development Manager
Peraton, Inc.
04.2012 - 10.2019
Configuration Manager
Peraton, Inc.
03.2008 - 04.2012
Project Manager
Intergraph Corporation
03.2000 - 03.2008
Bachelor of Science - Computer Science
North Carolina State University