Helen D’Amico

Work History

DIRECTOR OF ADMISSIONS

BEACON SPECIALIZED LIVING NJ

04.2025 - Current

Review all incoming referral packets for potential group home and day program admissions; from NJ State organizations DDD, DHS, DCF and Support coordination agencies.
Ensure all admissions procedures comply with federal, state, and local regulations and guidelines.
Handle inquiry calls and emails from hospitals, families, supports.
Schedule appointments including Meet & Greets, dinner observations, tours and intakes.
Provide information, support, and guidance to prospective residents and their families throughout the admissions process, addressing any concerns or questions they may have.
Oversee and coordinate the entire admissions process, from initial inquiry, to move-in, ensuring all necessary documentation is completed accurately and timely.
Develop and maintain relationships with referral sources such as families, hospitals, rehabilitation centers, community organizations and state agencies to promote our services and increase admissions.
Work closely with the clinical, finance department, and operations department, to ensure a seamless transition for new residents.
Maintain accurate and up-to-date records of all residential and day program admissions, discharges and vacancies.
Work closely with specific pharmacies to ensure medication accuracy and delivery.
Familiar with HIPPA, keeping sensitive information locked, and remaining in compliance.
Certified to utilize Handle with Care Intervention (Crisis Intervention)
Certified Handle With Care Trainer

ADMISSIONS COORDINATOR

BEACON SPECIALIZED LIVING NJ

09.2022 - 04.2025

Review all incoming referral packets for potential group home and day program admissions; from NJ State organizations DDD, DHS, DCF and Support coordination agencies.
Ensure all admissions procedures comply with federal, state, and local regulations and guidelines.
Handle inquiry calls and emails from hospitals, families, supports.
Schedule appointments including Meet & Greets, dinner observations, tours and intakes.
Provide information, support, and guidance to prospective residents and their families throughout the admissions process, addressing any concerns or questions they may have.
Oversee and coordinate the entire admissions process, from initial inquiry, to move-in, ensuring all necessary documentation is completed accurately and timely.
Develop and maintain relationships with referral sources such as families, hospitals, rehabilitation centers, community organizations and state agencies to promote our services and increase admissions.
Work closely with the clinical, finance department, and operations department, to ensure a seamless transition for new residents.
Maintain accurate and up-to-date records of all residential and day program admissions, discharges and vacancies.
Work closely with specific pharmacies to ensure medication accuracy and delivery.
Familiar with HIPPA, keeping sensitive information locked, and remaining in compliance.
Certified to utilize Handle with Care Intervention (Crisis Intervention)
Certified Handle With Care Trainer

CLINICAL RESIDENTIAL COORDINATOR – MENTAL HEALTH

SERV CENTERS OF NJ

06.2021 - 09.2022

Advocacy for both clients and staff
Clinical and staff supervisor
Staff scheduling and to assist with coverage
Oversee 6 Group Homes with 20 staff and minimum of 35 consumers
Screen and interview potential recommended staff
Visit Mental Health Hospitals to complete interviews and intakes of clients
To complete all client admissions and discharges
Providing support for onboarding, off-boarding, and personnel issues at the site level.
Monitoring compliance with annual training and evaluations.
Support in ongoing Staff Training/Development as required.
Mentoring/ coaching new and current staff
To complete clinical assessments, risk assessments as needed.
Ensure all consumer charts are in compliance with regulatory standards
Mediate personnel issues that arise on site as a result of performance, grievances, etc.
Coordinates all necessary team meetings for the program.
Develops, modifies, and/or recommends necessary amendments of the service plans to Support Coordinators/Case Managers.
Maintains service programs full adherence to the Policies and Procedures
Work closely with the clinical, and administrative staff to ensure a seamless transition for new residents.
Maintain accurate and up-to-date records of all admissions activities, including prospective resident information, referral sources, and follow-up actions.
Work closely with specific pharmacies to ensure medication accuracy and delivery.
Conduct psych-educational group therapy & Individual therapy
Complete daily progress notes, and incident reports, fee for service billing and EHR system
Write and implement Individualized Service Plan and goals.
Familiar with HIPPA and keeping sensitive information locked.
Utilize assessment and treatment skills & Provide comprehensive case management
To assist clients with forming rapports with natural resources such as day programs and prevocational opportunities
To form rapports with natural resources; local hospitals, day habs, residential facilities, rehabilitation centers, and mobile screeners.
Appointment accompaniment; provide transportation as needed.
Daily medication administration and medication auditing
Crisis assessment and intervention & CPI intervention
Clinical On-Call rotation

RESIDENTIAL PROGRAM MANAGER – MENTAL HEALTH

SERV CENTERS OF NJ

11.2017 - 06.2021

Visit Mental Health Hospitals to complete interviews and intakes of clients; completing all client admissions and discharges
To complete clinical assessments, risk assessments and Individualized Service Plans for company wide consumers.
Complete fee for service documentation and billing in the EHR system; Incident reporting & daily progress notes.
Utilize assessment and treatment skills. Provide comprehensive case management, individual/ group counseling.
Clinical Intervention with crisis management & mobile screening; including CPI training.
Staff and Clinical Supervisor.
Supervise and assign general tasks and responsibilities to residential counselors
Complete weekly timecard approvals & Coordinator attendance and time off requests for employees
Screen and interview potential new hire candidates. Mentor/ coach new and current employees
Providing support for onboarding, off boarding, and personnel issues at the site level. Support in ongoing Staff Training/Development as required.
Monitoring compliance with annual training and evaluations.
Ensure all consumer charts are in compliance with regulatory standards
Mediate personnel issues that arise on site as a result of performance, grievances, etc.
Coordinates all necessary team meetings for the program.
Develops, modifies, and/or recommends necessary amendments of the service plans to Support Coordinators/Case Managers.
Maintains service programs full adherence to the Policies and Procedures; Address other personnel and human resources needs as assigned

RESIDENTIAL SENIOR COORDINATOR – MENTAL HEALTH

SERV CENTERS OF NJ

06.2015 - 11.2017

Staff Supervisor and scheduler for all group homes and day program
To rectify any time card issues and ensure accuracy weekly & coordinate attendance and time off requests for employees
To implement staff responsibilities and provide Staff supervision weekly
Provide training on all policies, to all staff
To screen and interview recommended staff candidates
Provides support to clients in daily living skills and personal care needs
To monitor medication for all consumers as dictated by prescriptions
Coaching/ mentoring current and new employees
Assist clients with budgeting and daily spending needs.
Complete Fee for service billing / progress notes with EHR system
Ensure all deadlines are followed for all daily services provided
To provide group and individual counseling to consumers
Conduct psycho educational group therapy in the Group homes and Day program

RESIDENTIAL COUNSELOR – MENTAL HEALTH

SERV CENTERS OF NJ

11.2014 - 06.2015

Provides support to clients in daily living skills and personal care needs
Provides direct supervision in a group home setting
Assists with maintenance and upkeep of the group home with the assistance of resident clients
Provides input into assessments, conferences and treatment planning
Organizes and supervises recreational and social activities
Provides support and assistance to clients in obtaining additional needed services
Collects and records data, and completes all required documentation
Follows policies and procedures for the monitoring of clients’ medications
Intervenes appropriately with clients to prevent, avert or manage crisis situations
Provides transportation as needed and accompanies clients to and from appointments
Responsible for ensuring a safe, therapeutic environment and adhering to all safety standards, Federal and State regulations, and corporate policies

Work Preference

Work Type

Location Preference

Summary

Overview

Work History

DIRECTOR OF ADMISSIONS

ADMISSIONS COORDINATOR

CLINICAL RESIDENTIAL COORDINATOR – MENTAL HEALTH

RESIDENTIAL PROGRAM MANAGER – MENTAL HEALTH

RESIDENTIAL SENIOR COORDINATOR – MENTAL HEALTH

RESIDENTIAL COUNSELOR – MENTAL HEALTH

Education

Master of Science - Human Behavior

Bachelor of Arts - Psychology

Associates of Arts - Psychology

Skills

Timeline

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