At the Veterans Affairs Medical Center, I enhanced patient care in Urology by reducing readmission rates and improving department efficiency. Skilled in collaborative practice and compassionate care, I led quality improvement initiatives, achieving significant workflow enhancements. My expertise in patient education and strong clinical judgment fostered a culture of continuous learning and superior patient outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
ACC AMBULATORY SPECIALTY UROLOGY
Veterans Affairs Medical Center
12.2004 - Current
Assisted physicians in performing urologic procedures, ensuring optimal patient care.
Reduced hospital readmission rates by conducting thorough discharge planning and patient education on self-care management.
Performed regular audits of the urology department''s clinical documentation to maintain compliance with regulatory requirements.
Enhanced patient satisfaction through effective communication and timely followups.
Increased efficiency of the urology department by implementing streamlined processes for documentation and patient flow.
Provided exceptional pre-and post-operative care to patients undergoing various urological surgeries.
Participated in quality improvement initiatives within the urology department, resulting in improved workflow efficiency and consistency of care delivery.
Collaborated with multidisciplinary teams to develop individualized care plans for patients with urological conditions.
Served as a liaison between urology specialists and primary care providers, ensuring seamless coordination of patient care.
Conducted in-service training sessions for nursing staff on various urological topics, fostering a culture of continuous learning and professional growth.
Contributed to the professional development of nursing staff through mentorship and ongoing training in urology best practices.
Facilitated strong relationships between patients, families, and healthcare providers by serving as a knowledgeable resource on urological issues.
Implemented evidence-based nursing interventions for managing urinary incontinence, enhancing patient quality of life.
Maintained a safe and sterile environment during urologic procedures, minimizing infection risks.
Developed educational materials for patients on topics such as bladder health, prostate cancer prevention, and pelvic floor exercises.
Improved patient outcomes by providing comprehensive urology care and education.
Educated family members and caregivers on patient care instructions.
Managed patients recovering from medical or surgical procedures.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Observed and documented patient factors such as diets, physical activity levels, and behaviors to understand conditions and effectively modify treatment plans.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Equipped patients with tools and knowledge needed for speedy and sustained recovery.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Led teams in driving successful patient outcomes by prioritizing standard of care and best practices.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Education
GED -
Convent High School
Dominica
06.1967
Skills
Collaborative Practice
Compassionate Care
Catheter Care
Health Promotion
Discharge Planning
Intermittent Catheterization
Urinary Incontinence Management
Bladder Irrigation
Compassion and Empathy
Patient Care
Strong Clinical Judgment
Direct Patient Care
Infection control measures
Clinical judgment
Patient and family advocacy
Relationship Building
Patient Monitoring
Team Coordination
Patient education and counseling
Patient Assessments
Taking vitals
Appointment Scheduling
Maintaining privacy
Precepting
Vaccine administration
Patient Discharge
Accomplishments
My biggest career accomplishment includes leading initiatives that significantly improved wait times and satisfaction. Provided exceptional patient care on a daily basis. Ensuring all follow-u
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