Summary
Overview
Work History
Education
Skills
Timeline
Generic

Helen DiGennaro

The Villages,FL

Summary

Accomplished Co-Owner at Camber Corporation and Director of Human Resources at DOD/DOS, I excel in operations management and employee relations, significantly enhancing customer satisfaction and streamlining financial processes. With a top-secret clearance and a knack for fostering professional growth, I adeptly negotiate contracts and optimize workforce efficiency, demonstrating a profound impact on organizational success.

Overview

28
28
years of professional experience

Work History

Co Owner

Camber Corporation
06.1995 - 11.2015
  • Improved customer satisfaction ratings by consistently delivering high-quality products and services.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
  • Mentored employees to improve work performance, promoting professional development and growth within the company.
  • Negotiated favorable contracts with suppliers, resulting in reduced costs and improved product quality.
  • Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
  • Recruited, interviewed and hired new staff members and developed training materials for employees.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Director of Human Resourses

DOD/DOS
01.1988 - 06.1995
  • Managed the onboarding process, providing new hires with necessary tools for success from day one.
  • Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
  • Maintained "open door" policy to encourage employee communications and resolution of issues.
  • Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.

Education

High School Diploma -

Smithtown High School
Smithtown, NY
06.1976

High School Diploma -

DOD/DOS
Various Locations
06.1976

Skills

  • Top Secret Clearance
  • Daily business operations
  • Customer Relations
  • Policy and procedure implementation
  • Operations Management
  • Records Management
  • office Manager,
  • Employee Relations
  • Board Reporting

Timeline

Co Owner

Camber Corporation
06.1995 - 11.2015

Director of Human Resourses

DOD/DOS
01.1988 - 06.1995

High School Diploma -

Smithtown High School

High School Diploma -

DOD/DOS
Helen DiGennaro