Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Helen Dillon

Toledo,OH

Summary

Dynamic Training Coordinator with a proven track record at Champions Retreat Golf Club, adept at developing impactful training materials and enhancing staff performance. Skilled in coaching and mentoring, I leverage strong communication and business analysis abilities to drive customer service excellence and optimize operational efficiency.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Training Coordinator

Champions Retreat Golf Club
Evans, GA
03.2015 - 08.2023
  • Developed training materials to enhance staff knowledge of operational procedures.
  • Coordinated scheduling for training sessions to optimize resource allocation and attendance.
  • Supported implementation of new training programs focused on customer service excellence.
  • Assisted in evaluating training effectiveness through participant feedback and performance assessments.

Futures to Options Hedger and Trading Specialist

MF Global/
New York, NY
09.1986 - 07.2010
  • Analyzed market trends to inform trading strategies and optimize investment decisions.
  • Executed trades efficiently, leveraging proprietary trading platforms and tools.
  • Monitored portfolio performance and identified opportunities for risk mitigation and profit enhancement.
  • Collaborated with cross-functional teams to streamline operational processes and improve trade execution speed.

Education

Master of Science - Accounting And Finance

Adelphi University
Garden City, NY
05.2005

Skills

Verbal and written communication

Coaching and mentoring

Virtual training

Presentation

Business administration

Finance

Documentation and recordkeeping

Decision-making

Business needs analysis

Budget administration

Management consultation

Certification

Series 7, 3, 63 Licensed

Timeline

Training Coordinator

Champions Retreat Golf Club
03.2015 - 08.2023

Futures to Options Hedger and Trading Specialist

MF Global/
09.1986 - 07.2010

Master of Science - Accounting And Finance

Adelphi University
Helen Dillon