Helen Duffy

• Managed customer reservations and check-ins efficiently.
• Communicated essential information about available services and requirements.
• Delivered friendly customer service while engaging clients.
• Maintained accurate records of customer service histories.
• Professionally resolved escalated customer service matters

• Executed marketing strategies for vacant units via online platforms and local outreach.
• Maintained accurate tenant and unit data within housing database.
• Resolved tenant complaints promptly to enhance customer satisfaction.
• Conducted regular property inspections to identify deficiencies and coordinate repairs.

Implemented Montessori activities to foster independent learning and critical thinking skills.

• Collaborated with parents to discuss children's development and resolve concerns.
• Maintained a safe and organized classroom environment conducive to optimal learning.
• Supported social-emotional growth through conflict resolution and cooperative play activities.

• Welcomed guests warmly and escorted to tables for prompt service.
• Managed reservation system to optimize seating efficiency.
• Collaborated with servers to promptly address guest needs.
• Handled phone inquiries to schedule reservations, confirm bookings, and record takeout orders.

• Delivered food orders promptly to tables, ensuring accuracy and customer satisfaction.
• Collaborated with kitchen staff to verify orders and accommodate special requests.
• Restocked supplies and maintained cleanliness of dining area to support server efficiency.
• Trained new staff on food running procedures and established best practices.
• Conducted daily pre-shift side work duties, including restocking supplies and polishing silverware.