Helen E. James

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• Conducted visual inspections to identify potential quality issues in production processes.

Effectively communicate with team members, inspectors and DOT personnel to uphold quality standards throughout operations.

• Followed safety protocols while utilizing inspection tools and equipment.
• Inspected surfaces for defects and irregularities, ensuring compliance with specifications.
• Utilized basic measuring tools to consistently assess surface preparation quality.

Completed timesheets and traceability forms accurately and punctually.

• Managed daily office operations and coordinated administrative tasks efficiently.
• Trained new staff on office procedures and company policies effectively.
• Implemented filing systems to organize documents and improve accessibility.
• Assisted in budgeting processes by tracking expenses and resource utilization.
• Implemented process improvements to streamline daily operations and increase efficiency.
• Monitored inventory levels and ordered additional supplies as needed.
• Organized team events to promote a positive work environment.
• Processed shipping documentation for compliance and accuracy.
• Prepared bills of lading for outgoing freight shipments according to established guidelines.

• Company Overview: $1.6B top special bar quality, or SBQ, steelmaker in North America, leading manufacturer of high-quality steel large bars (6-inch diameter and greater) and seamless mechanical tubing.
• Masterful at understanding the needs and style of each Executive and tailoring administrative support and solutions to serve each at optimal capacity
• Customized administrative support functions, scheduling appointments, maintaining calendars, managing email inbox, complex travel arrangements, and processing expenses.
• Championed a Lean process creating a new invoicing process that cut back on the time it took to invoice.
• Successfully coordinated and managed a sales conference for 60 individuals.
• Assisted in ticketing for the Hall of Fame seating process.
• $1.6B top special bar quality, or SBQ, steelmaker in North America, leading manufacturer of high-quality steel large bars (6-inch diameter and greater) and seamless mechanical tubing.

• Company Overview: Represents 136,000 members in the sheet metal and related trades.
• Served as Assistant to the Lead Instructor / Coordinator of the sheet metal apprenticeship program
• Performed all administrative duties for executive management and instructors
• Managed calendars; making travel, meeting, and event arrangements; preparing reports and financial data.
• Created apprentices' schedules for all classes. Maintained an organized electronic and paper filing system.
• Processed payroll; monthly, quarterly, and yearly tax forms for employees, apprentices, and JATC Fund. Reconciled all bank accounts.
• Uphold a strict level of confidentiality, coordinating executive communications via email and written correspondence.
• Represents 136,000 members in the sheet metal and related trades.

• Company Overview: Midwest market leader in commercial real estate services specializing in retail.
• Performed administrative duties for 12 Executives, including screening calls, making travel and meeting arrangements
• Preparing reports and correspondence, training and supervising other support staff, and providing customer relations.
• Maintained oversight of company tasks and vendor interaction for shopping center marketing and client representation in the real estate acquisition process.
• Created marketing materials and performed market analysis, researched and compiled market materials in support of shopping center marketing plans, which included implementation of leasing and sales advertising programs and promotions.
• Assisted sales with production of correspondence, the development and maintenance of site marketing materials, and computer program operations.
• Midwest market leader in commercial real estate services specializing in retail.