Helen Galiszewski
Bremerton,WA
Summary
Dynamic Senior Tax Analyst with a proven track record at H&R Block, showcasing expertise in tax planning strategies and exceptional organizational abilities. Spearheaded compliance initiatives, significantly enhancing efficiency. Renowned for leadership in staff development and adept in Microsoft, I excel in transforming complex problems into strategic planning successes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Senior Tax Analyst
H&R Block
Bremerton, WA
12.2013 - Current
- Prepared corporate income tax returns for multiple entities, including consolidated returns.
- Reviewed and analyzed financial statements to determine tax liabilities.
- Calculated estimated taxes, quarterly payments, and other related filings.
- Developed processes to ensure compliance with applicable laws and regulations.
- Performed research on various federal and state tax issues.
- Assisted in the preparation of multi-state sales and use tax returns.
- Interpreted new legislation impacting taxation policies and procedures.
- Collaborated with external auditors to provide requested information for audits or reviews.
- Communicated with taxing jurisdictions and customers regarding tax notices and directly interacted with subsidiary controllers and finance directors.
- Assisted professionals with preparation of federal and state income tax paperwork.
- Answered questions from taxpayers and assisted individuals with completing tax forms.
Shift Supervisor
Starbucks
Great Falls, MT
01.2022 - 02.2023
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Developed strategies for improving operational efficiency and customer service levels.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Investigated accidents or incidents occurring during shift hours.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Collaborated with management to plan special events or promotions.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Assisted customers with product selection when needed.
- Completed opening and closing duties to facilitate business operations.
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Collaborated with team members to improve performance and implement training updates.
- Coordinated shift workers for inventory receiving, auditing and restocking.
Office Manager
Block Advisors
Colorado Springs, CO
10.2020 - 04.2020
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Used judgment and initiative in handling confidential matters and requests.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Barista
Puget Sound Naval Shipyard
Bremerton, WA
07.2017 - 02.2018
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Monitored inventory levels of supplies and restocked when necessary.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Adhered to health department regulations concerning sanitation standards.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
Office Administrator
TrueNorth Wealth Advisors
Seattle, WA
05.2016 - 03.2017
- Client communication - scheduling appointments, maintaining multiple calendars
- Support firm principals with client documentation and other executive assistant duties
- Data entry - maintaining detailed and accurate records in CRM system
- Digital and physical filing
- Incoming/Outgoing mail
- Scanning/faxing and uploading digital documents into web database system
- Ordering and stocking supplies
Office Manager/Tax Preparer
Colleron, Inc
Bremerton, WA
10.2015 - 04.2016
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Provided training to new hires on office policies and procedures.
- Managed office inventory and placed new supply orders.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
- Managed, scheduled and coordinated office functions and activities for employees.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Used judgment and initiative in handling confidential matters and requests.
- Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Education
Bachelor of Arts - Organizational Leadership
Arizona State University
Tempe, AZ11.2024
Diploma - Massage Therapy
Carrington College
Spokane Valley, WA04.2015
Diploma -
Baker High School
Baker City, OR06.2011
Skills
- Tax Audit Management
- Tax planning strategies
- Proficient in Microsoft
- Organizational abilities
- Verbal and written communication
- Financial Management
- Staff Development
- Performance Management
- Strategic Planning
- Team Leadership
- Complex Problem-Solving
- Time Management
- Customer Relationship Management (CRM)
Personal Information
Authorized To Work: US
Certification
PTIN
Languages
English
Professional
Spanish
Limited
Timeline
Shift Supervisor
Starbucks
01.2022 - 02.2023
Office Manager
Block Advisors
10.2020 - 04.2020
Barista
Puget Sound Naval Shipyard
07.2017 - 02.2018
Office Administrator
TrueNorth Wealth Advisors
05.2016 - 03.2017
Office Manager/Tax Preparer
Colleron, Inc
10.2015 - 04.2016
Senior Tax Analyst
H&R Block
12.2013 - Current
Bachelor of Arts - Organizational Leadership
Arizona State University
Diploma - Massage Therapy
Carrington College
Diploma -
Baker High School
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