QuickBooks
Helen Elizabeth "Beth" Griner
Business Management and Administration
Marietta, Ga,GA
Summary
Experienced Office Management and Administration Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical, and reliable support specialist and leader, that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
24
24
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Office Manager
All Pro Pest Services
Marietta, GA
11.2018 - Current
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Developed standard operating procedures for all administrative employees.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
- Maintained CRM database with customer updates and report generation.
Executive Assistant - Office Manager
Pallet Rack Surplus
Conyers, GA
12.2016 - 06.2017
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Maintained computer and physical filing systems.
- Sourced vendors for special project needs and negotiated contracts.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Coordinated travel arrangements by booking airfare, hotel and ground transportation.
- Used QuickBooks to produce monthly invoices, reports and other deliverables.
- Created expense reports, budgets and filing systems for management team.
Warehouse Facilitator
Climatic Corporation - Southeastern Appliances
Covington, GA
04.2013 - 05.2016
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
- Established positive and trusting relationships with dissatisfied clients, administering efficient customer service and processing claims quickly with contractors and vendors.
Laboratory Manager
Metadigm Services
Covington, GA
02.2004 - 03.2013
- Interviewed, hired and trained lab technicians to perform precision and communication tests, as well as analyze the results.
- Set and oversaw quality assurance guidelines for laboratory work.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Coordinated, managed and implemented projects for auditor and examiner evaluations.
- Supported shipment of goods produced and received goods and supplies for direct use or application towards production or storage of goods designated for consumer marketing.
- Responsible for housing, shipping, and keeping inventory of over $1million dollars worth of technology, equipment, and materials for Southern Company, MEAG, and many EMCs in the southeast.
Graphic Designer
LEPSign (a Division Of Metadigm Services)
Covington, GA
05.2002 - 11.2009
- Worked with clients to gather and define requirements, establish scopes and managing project milestones.
- Completed in-depth product design tests with help of different software, models and design systems.
- Designed and printed a wide variety of products for clients including: vehicle vinyls, signage, logos and branding, web design, and large scale digital printing.
Education
Associate of Arts - Graphic Design
Georgia Southern University
Statesboro, GA 09.2002 - 05.2004
Skills
Documentation and control
undefinedSoftware
Adobe Creative Cloud suite – Photoshop, Illustrator, InDesign
Windows and MacOS
Microsoft Office Suite
Google’s G Suite
ServSuite
PipeDrive CRM
Certification
CM - Certified Manager Certification
Timeline
Office Manager
All Pro Pest Services
11.2018 - Current
Executive Assistant - Office Manager
Pallet Rack Surplus
12.2016 - 06.2017
Warehouse Facilitator
Climatic Corporation - Southeastern Appliances
04.2013 - 05.2016
Laboratory Manager
Metadigm Services
02.2004 - 03.2013
Associate of Arts - Graphic Design
Georgia Southern University
09.2002 - 05.2004
Graphic Designer
LEPSign (a Division Of Metadigm Services)
05.2002 - 11.2009
Similar Profiles
HTOO EAIN LWINHTOO EAIN LWIN
Pest Control Technician at Pest Pro Pest ManagementPest Control Technician at Pest Pro Pest Management
Robert StephensRobert Stephens
Service Technician at Pro Kill Pest ControlService Technician at Pro Kill Pest Control
Christopher HeywoodChristopher Heywood
Pest Control Technician at Pro Pest ControlPest Control Technician at Pro Pest Control