Helen Gwenice Bell
P.O. Box 361, Bunnlevel,NC
Summary
Accomplished Compliance Coordinator with a proven track record at Student Transportation of America, STA, enhancing compliance and data security through meticulous documentation management and cross-functional coordination. Skilled in compiling data and delivering impactful training programs, significantly improving compliance monitoring processes. Demonstrates exceptional documentation review skills alongside effective communication, contributing to a culture of continuous improvement and risk mitigation.
Overview
33
33
years of professional experience
Work History
Compliance Coordinator
Student Transportation of America, STA
06.2019 - Current
- Compiled internal information for compliance audit by reviewing company policy documentation, non-compliance reports and investigations into questionable conduct.
- Developed and delivered training programs to inform new and current employees about compliance issues.
- Reviewed documents, files, transcripts, and other records to assess compliance and potential risk.
- Prepared and presented comprehensive reports to upper management and audit team, covering issues and recommendations.
- Collaborated with HR and IT to develop and implement code of business and ethics and anti-harassment policies and related personnel training.
- Backed data security and information privacy efforts.
- Maintained effective working relationships with regulatory authorities, suppliers and customers.
- Prepared records and data for regular audits.
Administrative Officer
Tyson Mexican Original
06.1992 - 06.2017
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated reports, managed accounts, and generated reports for company database.
- Created, prepared, and delivered reports to various departments.
- Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Volunteered to help with special projects of varying degrees of complexity.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Proofread and edited documents for accuracy and grammar.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Increased customer service success rates by quickly resolving issues.
- Completed daily logs for management review.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Trained and supervised employees on office policies and procedures.
- Maintained inventory of office supplies and placed orders.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Education
High School Diploma -
Western Harnett High School
Lillington, NC06-1989
Skills
- Compiling Data
- Cross-functional coordination
- Documentation Management
- Compliance Monitoring
- Document reviews
- Compliance documentation
Timeline
Compliance Coordinator
Student Transportation of America, STA
06.2019 - Current
Administrative Officer
Tyson Mexican Original
06.1992 - 06.2017
High School Diploma -
Western Harnett High School
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