Helen Haines

• Responded promptly to inquiries from applicants regarding their applications.
• Ensured compliance with federal and state laws regarding employment practices.
• Prepared offer letters.
• Performed additional duties as assigned by management team members.
• Provided a positive candidate experience throughout the recruitment process.
• Generated, collected and managed new hire paperwork and forms.
• Supported employee onboarding.
• Assisted candidates with application processes by answering questions about application, performing background checks, and providing I-9 forms.

• Provided follow-up correspondence to candidates on recruiting status

via phone and email tracking recruiting activities.

• Assisted Parents and students with issues concerning their online curriculum accounts.
• Developed positive relationships with customers through friendly interactions.
• Developed strong relationships with customers by providing personalized assistance and support.
• Provided exceptional customer service to ensure customer satisfaction.
• Assisted teachers with placing orders and tracking such orders for their curriculum needs.
• Assisted customers with product selection, ordering, billing, returns, exchanges, and technical support.
• Answered customer inquiries and provided accurate information regarding products and services.

• Sourced potential students based on program requirements.
• Monitored daily activities of student participants and student personnel to ensure quality assurance and safety standards were met.
• Assisted with homework completion and tutoring in Reading and Math.
• Conducted regular meetings with parents to review performance metrics and identify areas for improvement.
• Developed a fun and safe environment that enabled success in the areas of Reading Math and physical activity.
• Maintained accurate records of attendance, student grades, and progress.
• Maintained productive communication between relevant parties.
• Accompanied students on educational and fun field trips.