HELEN HARASTI
Los Angeles,CA
Summary
Professional and knowledgeable coordinator versed in administrative support and customer service. Offering years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
11
11
years of professional experience
Work History
Retail Cashier
Eataly
Los Angeles, California, USA
05.2025 - 10.2025
- Managed V.I.P. clients.
- Consistently received positive feedback from guests on performance reviews.
- Remained up to date on current spa trends.
- Recorded weekly supply and inventory needs and made regular orders.
Packaging
Last Crumbs
Pasadena, California, USA
11.2024 - 02.2025
- Maintained cleanliness and organization between kitchen
- Ensured proper upkeep of merchandise
- Food safety standards
- Strong understanding of consumer behavior and market trends to devise impactful packaging solutions
Receptionist Administrator
Shine Laser
Brooklyn, NY, USA
02.2018 - 04.2018
- Answered phones, scheduled appointments, and managed administrative aspects related to chain of packages and documents, as well as customer service
- Maintained records of professional and personal information
- Ensured compliance with organizational policies and procedures
- Demonstrated strong communication and interpersonal awareness to promote on-site security and safety
- Collaborated with team members to ensure smooth operations according to internal policies while maintaining high standards
- Managed payroll and return process
Front Desk Coordinator
Karma Yoga Studio
Cambridge, MA, USA
11.2016 - 03.2017
- Greeted clients at front desk and engaged in polite and informative conversation while managing check-in process
- Maintained office supplies by taking inventory and submitting orders for low-stock items
- Greeted clients and customers upon arrival, using personal and professional knowledge of services to build positive relationships
- Checked in and seated guests, collected payments, and provided information about services
FRONT DESK COORDINATOR
Karma Yoga Studio
Cambridge, MA, USA
11.2016 - 03.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained office supplies by taking inventory and submitted orders for low-stock items.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
FRONT DESK RECEPTIONIST
Exhale
Boston, MA, USA
04.2016 - 02.2017
- Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
SPA COORDINATOR
Core De Vie
Boston, MA, USA
01.2015 - 04.2016
- Managed V.I.P. clients.
- Consistently received positive feedback from guests on performance reviews.
- Remained up to date on current spa trends.
- Recorded weekly supply and inventory needs and made regular orders.
Education
Merchandising
Middlesex College
Bedford, MASkills
- Staff Training
- Air Travel
- Weekly Payroll
- Patient Relations
- Point of Sale System Operation
- Product Knowledge
- Customer Experience
- Cash Transaction Handling
- Customer Service
- Cleanliness and Organization
- Merchandise Upkeep
- Food Safety Standards
- Consumer Behavior Understanding
- Call Handling
- Package Delivery Management
- Customer Interaction
- Visitor Access Monitoring
- Appointment Scheduling
- Task Management
- Employee Onboarding
- Cross-Training
- Performance Monitoring
- Job Assignment Adjustment
- Relationship Development
- Work Schedule Management
- Payroll Approval
- Process Improvement
- Inventory Management
- Operational Planning
- Employee Evaluation
- Guest Greeting
- Office Supply Management
- Customer Assistance
- Check-in Management
- Multi-line Phone System
- Issue Resolution
- File Management
- Reservation Processing
- Dynamic Service Skills
- VIP Client Management
- Positive Feedback Reception
Timeline
Retail Cashier
Eataly
05.2025 - 10.2025
Packaging
Last Crumbs
11.2024 - 02.2025
Receptionist Administrator
Shine Laser
02.2018 - 04.2018
Front Desk Coordinator
Karma Yoga Studio
11.2016 - 03.2017
FRONT DESK COORDINATOR
Karma Yoga Studio
11.2016 - 03.2017
FRONT DESK RECEPTIONIST
Exhale
04.2016 - 02.2017
SPA COORDINATOR
Core De Vie
01.2015 - 04.2016
Merchandising
Middlesex College