Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Presentations Speaker
International Experience
Volunteer Experience
Hobbies and Interests
Projects
Conferences Courses
Supported Causes
References
Timeline
Generic
Helen Harman

Helen Harman

Conway

Summary

Education professional with extensive experience in higher education, specializing in business development and strategic market planning. Proven track record in enhancing patient care quality and improving operational efficiency through effective staff development and management. Holds a Master's degree in Management and Leadership, with a focus on implementing cost-saving measures while maintaining high service standards. Recognized for improving patient satisfaction scores and fostering collaboration across interdisciplinary teams. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Longterm Substitute Teacher

Horry County Schools
Conway
01.2021 - 10.2025
  • Managed classroom activities and delivered lesson instruction across multiple subjects.
  • Organized engaging activities while monitoring student progress to enhance learning outcomes.
  • Implemented safety procedures including fire drills and lockdown drills as necessary.
  • Provided detailed notes and reports on daily activities to primary teacher.
  • Secured long-term substitute position based on strong referrals and reliable performance.
  • Established classroom rules to maintain discipline and foster a positive environment.
  • Utilized multimedia resources such as PowerPoint presentations and interactive websites to facilitate understanding.
  • Supervised students during recess and dismissal, ensuring safety and preventing conflicts.

Practice Manager

Coastal Veterinary Care
Myrtle Beach
10.2021 - 06.2025
  • Assessed medical office operations, identifying improvement areas and developing corrective action plans.
  • Analyzed diverse data sources to pinpoint trends and opportunities for practice enhancement.
  • Implemented patient care delivery policies and procedures per organizational standards.
  • Ensured compliance with state laws regulating the practice.
  • Created reports tracking key performance indicators, including revenue growth and efficiency metrics.
  • Provided leadership and guidance to medical team for goal achievement.
  • Mentored interns and new hires on office procedures and computer systems.
  • Coordinated financial operations, budgeting, accounting, and reporting tasks.
  • Coordinated staff recruitment, training, and scheduling activities.
  • Reviewed monthly financial statements for accuracy and completeness before submitting them for audit purposes.
  • Facilitated implementation of new technology systems into existing workflows in order to improve operational efficiency.
  • Implemented policies and procedures related to patient care delivery in accordance with organizational standards.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.

Community Relations and Outreach Coordinator

Webster University
08.2015 - 08.2018
  • Company Overview: A private non-profit university.
  • Business Development: Identified local and regional marketing activities to enhance local presence and grow revenue through rebranding developing a new, differentiated identity in the minds of the consumers, competitors, and the community stakeholders.
  • The University spokesperson: Prepared and disseminated information to the community. Liaison for the University.
  • Managed all the community relationships through outreach programs/projects.
  • Financial Budget Management.
  • Prospected for potential sustainable new corporate partnerships, through strategic community outreach projects. Maintained ongoing positive relationships with the media outlets, community organizations, and government agencies.
  • Delivered presentations to local business & corporate partners.
  • Worked with internal/external business.
  • Consulted ways to improve existing corporate partnerships.
  • Developed new marketing strategies to increase community awareness through global marketing strategies.
  • Created educational opportunities for the community through local business partnerships.
  • Developed and justified the annual reports of the department activities including budgets, and conducted strategic planning for marketing /recruitment resource acquisition and distribution.
  • A private non-profit university.
  • CONTACT: Direct Supervisor - Dr. Vivian Gallman-DeRenizo (P) 1.843.760.1324 (E) vivianderienzo@yahoo.com

Ambassador

Myrtle Beach Chamber of Commerce
Myrtle Beach
01.2017 - 01.2018
  • Company Overview: Non-profit organization, made up of business people for the promotion of commercial interest.
  • Leadership Role: Attend various networking events, keeping in touch with over 50 chamber members by ensuring they are aware of all the benefits, events & information needed to help their business succeed.
  • Non-profit organization, made up of business people for the promotion of commercial interest.

Active Member

Conway Chamber of Commerce
Conway
01.2016 - 01.2018
  • Company Overview: Non-profit organization, made up of business people for the promotion of commercial interest.
  • Active in all aspects of the chamber including; member to member events, sponsorships and ribbon cutting for new businesses.
  • Non-profit organization, made up of business people for the promotion of commercial interest.

Active Member

Myrtle Beach Young Professionals Council
Myrtle Beach
01.2016 - 01.2018
  • Leadership Role: Create special events & community outreach sponsorships.

Active Member

Myrtle Beach Chamber of Commerce
Myrtle Beach
01.2015 - 01.2018
  • Company Overview: Non-profit organization, made up of business people for the promotion of commercial interest.
  • Active in all aspects of the chamber including; annual sponsorships, boardroom meetings, business after hours events, ribbon cuttings for new businesses.
  • Non-profit organization, made up of business people for the promotion of commercial interest.

Education

Masters - Management and Leadership

Webster University
SC
01.2018

Bachelor of Arts - Sociology, Criminology, Social Science

Winthrop University
Rock Hill, SC
05.2012

Skills

Process improvement and strategic planning

  • Team leadership and staff management
  • Employee training and new hire onboarding
  • Performance reporting and metrics
  • Public speaking and presentation skills
  • Project management and prioritization
  • Business management and budget oversight
  • Policy development and procedure implementation
  • Human resources and employee scheduling

Certification

  • Anesthesia Certification 2023-Current
  • Radiology Certification 2023-Current
  • Management and Development 2021-Current
  • Executive Development Program: Organizational Communication and Negotiation Tactics, 2017 - 2018, Coastal Carolina University
  • Professional Development Schools National Conference, 2017, University of South Carolina, College of Education

Accomplishments

  • Practice Management 2021-Current, Promotion(s) for Work Performance
  • Promotion(s) for Work Performance, 2015 - 2018
  • Received the Annual Salary increase three years in a row for High performance, 2015 - 2018
  • Marketing Campaign 'Earn Your Masters at the Beach', 2016 - 2018
  • Digital Marketing Campaigns, 2016 - 2018
  • Trainer for the South Carolina Community Relations Coordinator(s), 2016 - 2018
  • Hiring Search Committee, 2017
  • 300th Pre-Law Chapter of Phi Alpha Delta, 2010

Presentations Speaker

  • Continuing Education, Webster University, 2015 - 2018
  • Myrtle Beach Regional Economic Development, Business Diversity Council, Young Professionals Council, TD Bank, Conway Chamber of Commerce, Myrtle Beach Chamber of Commerce, Best Buy, Verizon Wireless, Eastern South Carolina Girl Scouts, Good Industries

International Experience

  • Switzerland
  • Canada
  • Finland
  • Denmark
  • Malta
  • Germany
  • Greece
  • Poland
  • Italy
  • Russia
  • Several years living in Nassau, Bahamas

Volunteer Experience

  • Active Member, Conway Chamber of Commerce, 2016 - 2018, Non-profit organization, made up of business people for the promotion of commercial interest.
  • Active Member, Myrtle Beach Chamber of Commerce, 2015 - 2018, Non-profit organization, made up of business people for the promotion of commercial interest.
  • Ambassador, Myrtle Beach Chamber of Commerce, 2017 - 2018, Leadership Role: Attend various networking events.
  • Active Member, Myrtle Beach Young Professionals Council, 2016 - 2018, Leadership Role: Create special events & community outreach sponsorships.
  • Active Member, Conway Chamber of Commerce, 2016 - 2018, Leadership Role: special events, sponsorships & ribbon cutting for new businesses.

Hobbies and Interests

  • Traveling
  • Art
  • Museums
  • Education
  • Short Stories
  • Photography

Projects

Global Impact for the Next Century, 2015 - 2016, Leadership role in developing the Unit Action Plans, including budget and timeline. Global Marketing Campaigns, 2015 - 2018, Collaborated with other team members on projects to improve effectiveness for tracking and optimizing campaigns.

Conferences Courses

  • Women's Leadership Conference, 2018, Coastal Carolina University
  • Tidelands Health Conference, 2017, Healthcare
  • Women's Leadership Conference, 2017, Coastal Carolina University
  • Professional Development Schools National Conference, 2017, University of South Carolina, College of Education
  • Legislative Conference, 2017, Panel discussion with Horry and Georgetown County legislative delegation.
  • Tidelands Health Conference, 2016, Healthcare
  • Legislative Conference, 2016, Panel discussion with Horry and Georgetown County legislative delegation.
  • South Carolina Society for Human Resource Management, 2016, SHRM
  • Cross Cultural Conference, 2016, Action Council for Mental Health and Human Services
  • South Carolina Criminal Justice Training Conference, 2016, South Carolina Correctional Association, South Carolina Law Enforcement Officers Association

Supported Causes

  • Chicora Rotary of Myrtle Beach
  • Business Diversity Council
  • Myrtle Beach Marathon
  • Tidelands Health
  • American Red Cross
  • Speech & Hearing Impaired Marathon
  • Puerto Rican Disaster Relief
  • Help 4 Kids, Backpack Buddies
  • Family Justice Center
  • Punch for Purple, Domestic Violence Awareness
  • Substitute for Santa
  • Taste of the Town, St. Andrews Catholic School
  • Youth Leadership Academy Scholarship
  • Treats for Special Needs Children
  • Girl Scouts of Eastern South Carolina
  • Goodwill Industries
  • Grand Strand Health
  • Police Appreciation Breakfast

References

References available upon request.

Timeline

Practice Manager

Coastal Veterinary Care
10.2021 - 06.2025

Longterm Substitute Teacher

Horry County Schools
01.2021 - 10.2025

Ambassador

Myrtle Beach Chamber of Commerce
01.2017 - 01.2018

Active Member

Conway Chamber of Commerce
01.2016 - 01.2018

Active Member

Myrtle Beach Young Professionals Council
01.2016 - 01.2018

Community Relations and Outreach Coordinator

Webster University
08.2015 - 08.2018

Active Member

Myrtle Beach Chamber of Commerce
01.2015 - 01.2018

Masters - Management and Leadership

Webster University

Bachelor of Arts - Sociology, Criminology, Social Science

Winthrop University